Senior Director, Enterprise Learning Specialist

TIAA•Frisco, TX

1d•$117,700 - $188,900•Onsite

About The Position

The Senior Director manages a team of professional employees and oversees the design, delivery and administration of training programs in accordance with the organization's learning and development plan. This job manages the employee capability development needs of the business by reviewing and approving current learning and development programs and enhancing the performance of individual employees. This job also manages the policy and strategy implementation for short-term results and ensures that policies and practices are understood by direct reports.

Requirements

5+ Years Required
Experience leading large scale enterprise programs (this role will lead FOCUS and Onboarding)
Precise organizational skills
Experience providing ROI through metrics and reporting
Ability to influence and negotiate with senior leaders across the organization
Experience consistently meeting deadlines
Experience working with regulators
Clear understanding of our organizational structure, including affiliates
Experience managing high performing associates
Experience working with our LMS and HRIS (Workday)
Ability to partner with L&D professionals
Experience partnering with partners outside of the US
Experience with vendor management

Nice To Haves

University (Degree) Preferred
7+ Years Preferred

Responsibilities

Manages the design and development of all elements of the organization's learning and development programs to foster learning and provide growth opportunities for employees within the organization.
Manages professionals with expert technical knowledge of the organization's systems, databases and technologies to administer learning and development programs and troubleshoots complex issues that may arise throughout delivery of the programs.
Oversees learning procedure manuals, guides and course materials, such as handouts and visual materials, to support training efforts.
Manages key areas of improvement within the learning and development programs by reviewing course evaluations and quantitative training results.
Oversees activities to ensure that learning and development program covers internal systems and control processes, along with relevant external standards and regulations to best prepare employees within particular business units.
Ensures that employees are trained on general skills and competencies to be properly prepared for advanced learning and everyday administrative tasks.
Communicates with leadership to develop management skills and to implement best leadership practices within the organization.