Senior Director, Digital Product & Process Owner - Sourcing & Category Strategy

Bristol Myers Squibb • Princeton, NJ

12d • Hybrid

About The Position

The Senior Director, Intelligent Procurement Products – Category Strategy & Sourcing serves as the Global Process Owner, Digital Product Owner and Experience Owner for Category Strategy and Sourcing. This leader is accountable for the end-to-end business process, the digital products that enable the process, and the experiences through which employees, procurement professionals and suppliers interact with sourcing capabilities. The role combines deep Category Strategy and Sourcing expertise with product management, AI, data, technology and transformation leadership to redesign how work gets done across the enterprise. As part of the broader procurement transformation, this leader will use AI, analytics, automation, knowledge management and intelligent workflows to create simple, intuitive and scalable experiences that improve decision quality, increase productivity, accelerate value creation and enhance procurement’s ability to serve the business. Role intent: This is not a traditional process governance role. It is a combined process, product and experience leadership role designed to rewire Category Strategy and Sourcing through AI enabled products, human centered design and measurable business outcomes.

Requirements

• Minimum education of a bachelor’s degree is required.
• Advanced degree or equivalent experience preferred.
• Minimum of twelve (12) years of experience across procurement, category strategy, strategic sourcing, digital transformation, product management, process ownership or related disciplines is required.
• Deep knowledge of category strategy and strategic sourcing practices, including operating models, governance, stakeholder engagement and supplier value creation.
• Experience owning enterprise business processes and driving standardization, governance, controls and continuous improvement across global teams.
• Experience leading technology enabled transformation, including digital roadmaps, platform implementation, analytics, workflow design or automation.
• Demonstrated ability to lead enterprise change, influence senior stakeholders and drive adoption in a global, matrixed environment.
• Ability to translate business challenges into digital capabilities, product requirements and measurable outcomes.

Responsibilities

• AI Enabled Procurement Transformation: Develop and execute the AI strategy for Category Strategy and Sourcing in partnership with Digital, Technology, Data Science and procurement leadership. Identify opportunities to augment human decision making through predictive analytics, generative AI, intelligent assistants, agentic workflows and intelligent automation. Design procurement experiences that leverage natural language, conversational interfaces and guided decision support. Ensure AI enabled capabilities are trusted, explainable, governed and aligned with responsible use expectations. Lead experimentation with emerging technologies and scale successful solutions into repeatable, enterprise ready capabilities.
• Digital Product Leadership: Define and maintain a multi-year product roadmap for Category Strategy and Sourcing capabilities aligned to business priorities, user needs and measurable outcomes. Translate business problems and user pain points into product requirements, product backlog items, capability releases and adoption plans. Set product success metrics, review product performance and continuously improve product usability, adoption and business impact. Manage tradeoffs across speed, value, risk, usability, compliance and technical feasibility. Partner with technology and platform owners to ensure sourcing products integrate with intake, contracting, supplier, purchasing, finance and enterprise data ecosystems.
• Global Process Ownership: Own the end-to-end Category Strategy and Sourcing process design, documentation, standards, controls and governance model. Drive standardization, simplification and automation of sourcing and category management across regions and business units. Define decision rights, governance forums, escalation paths and continuous improvement mechanisms. Ensure compliance with applicable internal requirements, policy expectations and control standards. Benchmark internal processes against external best practices and bring outside-in innovation into the process architecture.
• User Experience and Adoption Ownership: Own the experience strategy for employees, procurement professionals and relevant external participants interacting with Category Strategy and Sourcing products and processes. Lead user research, journey mapping, experience blueprinting, usability testing and adoption measurement. Create intuitive, consumer grade experiences that make procurement easier to engage with and easier to execute. Define user satisfaction, adoption, productivity and behavior change metrics and use them to guide roadmap decisions. Partner with change, communications and training teams to drive adoption and build the skills required to use AI enabled recommendations effectively.
• Data, Analytics and Knowledge Architecture: Partner with data and technology teams to define the data products, knowledge assets and analytic capabilities required for intelligent sourcing decision making. Define data requirements, quality expectations and governance standards for sourcing and category strategy capabilities. Enable trusted, reusable intelligence across market insights, category plans, supplier intelligence, opportunity assessment and sourcing execution. Ensure sourcing intelligence is accessible through modern digital experiences, dashboards, copilots and AI enabled workflows. Use analytics to identify value opportunities, adoption gaps, process friction and improvement priorities.
• Cross Functional Leadership and Enterprise Partnership: Collaborate with business units, procurement category teams, Legal, Finance, Technology, Data Science, Compliance and Operations to deliver integrated sourcing capabilities. Facilitate governance forums that align priorities, resolve tradeoffs and accelerate decision making. Influence senior stakeholders and teams globally through clear storytelling, data driven recommendations and business value framing. Engage external partners, industry forums and benchmarking networks to identify emerging practices, technologies and talent expectations.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
• Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
• All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior