Senior Director, Digital Asset Transformation

CIBC•Toronto, ON

2d•Hybrid

About The Position

Global Money Operations delivers critical services across CIBC, supporting domestic and cross-border payments, foreign exchange and mid-market settlement, as well as investigation and exception management for corporate, government, and institutional clients worldwide. As Senior Director, Digital Asset Transformation, you'll lead the end-to-end adoption of digital assets within the Infrastructure and Modernization team. You'll partner closely with CIBC's Digital Asset Payment team and lead the development and integration of digital asset processes across Operations, including payments, custody, redemption, reconciliation, client onboarding, settlement and reporting, treasury, and enterprise sanction and AML processes. You'll help establish the standards, controls, and operating frameworks needed to support digital asset activity across the enterprise, with a focus on resiliency, service levels, regulatory compliance, data quality, and readiness for industry change. In this leadership role, you'll also drive the modernization of related payment infrastructure and lead a high-performing team to deliver sustainable change, operational excellence, and scalable support for the future of payments.

Requirements

Experience in Digital asset/distributed ledger implementation(s)
Experience in operational transformation
Experience in real time insights and analytics supporting high STP
Experience in enterprise modernization within a large, complex organization
Ability to embrace and advocate for change
Ability to continuously evolve thinking and the way of working
Ability to give meaning to data, investigate complex problems, and make sense of information
Ability to communicate detailed information in a meaningful way
Ability to put clients first, engage with purpose to find the right solutions, and go the extra mile
Ability to be motivated by collective success and understand that teamwork can transform a good idea into a great one
Ability to foster an inclusive team that enjoys working together
Ability to act like an owner, thrive when empowered to take initiative, go above and beyond, and deliver results
Ability to live CIBC values - trust, teamwork, and accountability

Nice To Haves

Experience with global payment and settlement schemes (ie. ISO 20022, Lynx, Faster/real time payments)
Experience with modern payment infrastructures and processes

Responsibilities

Lead the design and implementation of operational processes that support CIBC's adoption of digital assets across payments, custody, redemption, reconciliation, onboarding, settlement, reporting, treasury, and enterprise anti-money laundering.
Define and execute the future-state operating model and modernization roadmap for payment hub infrastructure, ensuring processes, standards, and controls are scalable, resilient, and aligned to business priorities.
Establish and govern operational standards that support regulatory compliance, service level expectations, data quality requirements, and readiness for industry and jurisdictional change.
Collaborate with internal teams and external partners, including payment networks, industry bodies, and service providers, to support transformation initiatives, influence outcomes, and enhance the client and operational experience.
Lead large-scale transformation initiatives by planning, prioritizing, and executing work in alignment with business goals, key performance indicators, and enterprise change objectives.
Build, lead, and develop a high-performing senior team while supporting change adoption, knowledge growth, and strong execution across business, technology, and project delivery partners.

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers, our social, points-based recognition program
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development