Senior Director, DGR Operations (South)
About The Position
Goodwill Houston (GWH) is transforming lives by connecting people to opportunities that advance the future of work. Through education, training, and employment, we create pathways to success for individuals facing employment barriers. We empower people, strengthen families, and impact communities by addressing both immediate and future workforce needs. With the generous support of our donors and retail customers, we are changing lives through the power of work. This position is responsible for driving both financial performance and mission impact across multiple districts. It ensures that retail operations effectively convert donated goods into mission funding through disciplined execution, strong leadership, and operational excellence. The role translates GWH’s strategic priorities into consistent regional execution, strengthens leadership capability at all levels, and drives a high-performance culture that connects retail success directly to workforce development outcomes.
Requirements
- Senior-level leadership experience
- Experience in retail operations
- Experience in financial performance and revenue generation
- Experience in leadership development
- Strategic planning and execution skills
- Ability to translate strategic priorities into actionable plans
- Strong understanding of workforce development outcomes
Responsibilities
- Oversee multiple districts, encompassing a significant portfolio of retail stores across the Greater Houston region.
- Accountable for regional revenue generation, expense management, donation processing, and leadership development.
- Provide senior-level leadership and direction to District Leaders to ensure alignment with GWH’s retail and mission strategies.
- Translate enterprise priorities into actionable regional plans that focus on revenue growth, donation maximization, and operational consistency.
- Serve as a strategic advisor to the VP, DGR, contributing to DGR strategy, performance improvement, and long-term growth.
- Lead regional transformation efforts to improve scalability, consistency, and overall effectiveness of retail operations.
- Own regional profit and loss performance with a strong focus on revenue generation through donated goods.
- Drive sales growth, donor value, and throughput to maximize funding for workforce development (WFD) programs.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
