Senior Director Operations

DPDHL•Westerville, OH

1d•$185,000 - $235,000•Hybrid

About The Position

DHL Supply Chain is seeking a Senior Director of Operations for our Dedicated Delivery team within the Automotive sector. The ideal candidate will bring extensive third-party logistics (3PL) experience, with a strong emphasis on transportation and dedicated delivery solutions. This leadership role is responsible for driving operational excellence, financial performance, and strategic execution across a complex, multi-site account portfolio. In addition, the Senior Director will serve as a key partner in business development efforts, providing consultative expertise to support growth opportunities and customer expansion initiatives. Candidates must possess a proven track record of leading large-scale transportation operations, delivering results in dynamic environments, and influencing both internal and external stakeholders. The position has a minimum travel requirement of up to 50%. We’re looking for a Senior Operations Director to lead multiple distribution centers – each with individual customers who have their own sets of requirements. You’ll cultivate customer relationships, becoming an extension of their business and enabling DHL Supply Chain to play an required role in their success. You’ll be held to very high standards – because our company has set a very high standard in our industry. DHL Supply Chain is a world-class company, and we hire only world-class people. People who aren’t afraid to work hard – in fact, people who want to work hard. Our ideal Senior Operations Director has a full understanding of the importance of customer relationships – including the crucial role of the General Manager, Operations Managers and front-line Supervisors in growing those relationships. This position is a critical link between each distribution center and senior leadership and is held accountable for the success and growth of the group.

Requirements

Bachelor's degree or equivalent experience, required
3-5 years logistics industry experience, required
9-10 years of management experience, required

Nice To Haves

Experience in customer contract management preferred

Responsibilities

Drive a culture of performance and results through your teams
Assemble and direct strong teams at each distribution center in your group
Manage multiple teams and support their professional development at all levels
Support your group and drive performance by developing a strong network throughout DHL Supply Chain’s functional departments
Be a key member of the management team of the largest global supply chain company
Have access to a myriad of development and educational programs to help your leaders grow
Work with your manager on developing your growth and career direction
Have entrepreneurial-like freedom to structure your business unit
Get results