Senior Director, Data & AI Systems

Metropolitan Council on Jewish Poverty•New York, NY

About The Position

Met Council seeks a creative, entrepreneurial, and experienced technical leader to serve as its first Senior Director of Data & AI Systems. This hands-on leadership role owns the long-term vision and ongoing development of the organization’s data architecture, information systems, and responsible AI adoption. The role unifies data across core platforms, strengthens data governance, and advances systems needed for trustworthy reporting and AI. The successful candidate builds sustainable, scalable data and technology solutions with internal teams and external vendors, and designs accessible, user-friendly systems in collaboration with diverse organizational users. The Senior Director leads an in-house technical team and works with internal and external stakeholders—including government agencies, community organizations, and financial institutions—to ensure the usability, design, functionality, and sustainability of Met Council platforms serving its network of clients and partners across New York City. Met Council serves more than 350,000 clients each year through social services that include affordable housing, family violence services, Holocaust survivor assistance, geriatric social work, crisis intervention, and kosher food distribution. This is a full-time, exempt position with 40 hours per week. Compensation is $135,000 to $155,000 per year.

Requirements

At least 5 years of technological product and/or project-management experience.
Bachelor’s degree.
Experience in data architecture and systems integration, including demonstrated ownership of data-platform integration; experience across Salesforce and/or a modern data warehouse with integration middleware is ideal.
Commitment to staying current with technological advancements through workshops, conferences, online courses, and relevant certifications.

Nice To Haves

At least 7 years in data, technology, or systems leadership.
Data governance and security experience, strongly preferred.
Familiarity with PII protection, Business Associate Agreements, and handling sensitive client data.
Relevant advanced degree or technical certifications.

Responsibilities

Serve as product owner across Met Council’s departmental Salesforce instances, ensuring day-to-day functionality and continuous improvement within a well-governed data environment.
Own the evolution of data systems and architecture to meet programmatic needs while maintaining data integrity.
Maintain and strengthen data pipelines, integration middleware, and warehousing to support organization-wide business intelligence and reporting.
Oversee data operations and analytics and provide strategic direction for related projects.
Support integration of data visualization and business intelligence tools, such as Tableau, within and across the organization.
Define project metrics and return-on-investment goals for data and technology initiatives, track performance after delivery, and regularly communicate results to stakeholders.
Recommend, own, and implement AI and data-governance policy across client-data systems, including PII protection, vendor Business Associate Agreement compliance, and secure, responsible AI use.
Recommend, oversee, and implement technology solutions and policies aligned with Met Council’s approach to client service and its mission.
Support AI tools and vendor engagements through secure, compliant deployment.
Coordinate technology initiatives with external vendors, consultants, software providers, and security advisors; evaluate and recommend solutions in partnership with Met Council teams.
Support departments’ growing data-analysis needs, foster collaboration, and attract technical capability.
Integrate systems that facilitate interdepartmental communication and data sharing.
Lead technology capacity-building initiatives, including selecting technologies, negotiating licensing, and implementing solutions effectively.
Optimize resource allocation through strategic technology investments and collaboration with technology partners.
Drive digital transformation by identifying and implementing advanced technologies to improve service delivery and operational efficiency.
Promote inclusivity and accessibility by overseeing digital resources usable by people with disabilities and diverse cultural backgrounds.
Assemble and manage a team of administrators and analysts.
Stay current with technological advancements through workshops, conferences, online courses, and relevant certifications.