Senior Director, Contracting Systems, Governance and Operations

Bristol Myers Squibb • Princeton, NJ

1d • $255,260 - $309,309

About The Position

The Senior Director, Contracting Systems, Governance and Operations, leads the enterprise contracting ecosystem, owning its strategy, governance, technology enablement, process design, knowledge management, and operational performance. The role combines leadership of the existing Contract Operations team—which manages templates and template governance, playbooks and fallback guidance, Icertis administration, legal intake and escalation, reporting, and facilitator enablement—with the transformation to a single, integrated, AI-enabled contracting ecosystem.

Working across Law, Procurement, Enterprise Technology, Data & AI, Finance, Compliance, and business functions, the leader will establish a scalable, data-driven contracting model that improves speed, consistency, risk management, and user experience across the contract lifecycle, from intake through execution and post-signature management. The role is responsible for building enterprise contracting capabilities while maintaining current operations.

Requirements

• Bachelor’s degree required, or equivalent experience in contracting, legal operations, or procurement operations.
• Typically 12 or more years of experience in contracting, legal operations, or procurement operations.
• Five or more years leading teams or large cross-functional programs.
• Demonstrated people leadership, including managing managers and building teams from the ground up.
• Track record delivering enterprise transformation or technology implementations and designing end-to-end processes and operating models.
• Deep knowledge of contract templates, playbooks, fallback frameworks, and risk-tiered review models.
• Working knowledge of contract data and analytics, AI governance, data privacy, and information security considerations in contracting technology.
• Excellent business judgment, executive presence, and communication skills, with ability to influence and collaborate across Law, Procurement, Technology, and business functions.
• High integrity, resilience, and commitment to BMS values of integrity, innovation, urgency, accountability, inclusion, and passion.

Nice To Haves

• JD or other advanced degree.
• In-house experience.
• Experience in the pharmaceutical or a similarly regulated industry.
• Experience selecting and managing contracting technology and vendors.
• Familiarity with Icertis or similar contract lifecycle management platforms and AI drafting tools.
• Experience delivering contract lifecycle management or AI-assisted drafting and review implementations.

Responsibilities

• Own the enterprise contracting transformation roadmap, including simplification, standardization, and digital enablement across the contract lifecycle.
• Serve as process owner for the enterprise contracting lifecycle, defining workflows, decision rights, routing rules, service models, controls, performance standards, risk tiers, and review SLAs.
• Build and lead the enterprise contracting transformation program team and establish its roles, structure, and operating cadence.
• Onboard Functional Delivery Owners and attorney towers to the new contracting model, including inventories, routing rules, risk criteria, templates, fallback positions, and retirement of legacy intake channels and shadow templates.
• Lead change management, training, and adoption across Law, Procurement, the business, and third parties that contract on BMS’s behalf.
• Lead deployment and governance of AI-enabled contracting capabilities, including intelligent intake, drafting, redlining, escalation management, knowledge management, and continuous learning.
• Manage relationships with contracting technology vendors and Technology teams, covering requirements, architecture, data and security considerations, pilots, and go-live readiness.
• Own the integrated contracting technology roadmap across BMS Claude, Icertis, Databricks, SAP, Ariba, DocuSign, TPRM processes, contract repositories, and data products.
• Own vendor and budget strategy for contracting technology and service providers, including performance, cost, and contract management.
• Maintain enterprise contracting playbooks, decision frameworks, fallback positions, approval authorities, and governance standards.
• Own the governed template library, template selection guidance, and template and fallback change-control process, including the monthly template-improvement sweep.
• Establish standards for capturing SME dispositions and converting them into governed fallback positions and counterparty-history guidance.
• Lead facilitator enablement through training, job aids, and guidance for Procurement facilitators.
• Own contracting policies and guidance, including Global Contracting Hub content, in coordination with Procurement, Finance, Legal, and Compliance.
• Own the central legal intake model and escalation framework, including uniform intake, escalation routing, template selection guidance, and criteria for escalation to Legal.
• Own Icertis administration and provide centralized contract operations support across contracting towers.
• Lead repository mapping and the decision on the future contract repository, including controls that tie payment to an agreement identified in the mapped repository.
• Establish and oversee contract data strategy, including metadata standards, extraction frameworks, reporting models, analytics, and contract intelligence.
• Own contracting reporting and metrics, including volume, cycle time, time in stage, escalations, fallback adoption, and template and playbook adoption.
• Develop and maintain enterprise contracting knowledge assets so approved positions, templates, and playbooks are captured, governed, and reused.
• Implement operational controls, approval frameworks, human checkpoints, AI governance mechanisms, and risk-management processes in partnership with Privacy Law & Compliance and AI & Data Governance.
• Drive continuous process optimization through analytics, user feedback, cycle-time reduction, and automation opportunities, incorporating learnings into templates and playbooks.
• Maintain audit readiness and clear interfaces with Procurement, Finance, and business owners.
• Lead, develop, and retain the Contract Operations team and enterprise contracting transformation program team; establish priorities, performance expectations, succession plans, and fill open roles.

Benefits

• Comprehensive benefits, including wellbeing support, retirement and financial protection benefits, and medical, dental, vision, life, and disability insurance offerings, subject to plan terms and eligibility.
• For eligible U.S.-based exempt employees, Flexible Time Off without a set accrual limit, subject to manager approval.
• Eleven paid company holidays each year.
• Depending on eligibility, paid sick leave, up to two paid volunteer days per year, summer-hours flexibility, and leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs.
• Eligible employees may receive an annual Global Shutdown between Christmas Day and New Year's Day.
• Additional paid vacation and optional holidays are described for non-exempt employees, RayzeBio employees, and employees located in Puerto Rico.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior