Senior Director Commercial Strategy

Lumen TechnologiesHome, WA
$192,364 - $256,486

About The Position

The Senior Director of Commercial Strategy is an enterprise leadership role responsible for centralizing and driving key commercial strategy functions across a complex, matrixed organization. This role owns the end-to-end annual planning process, including segmentation, territory design, coverage modeling, and blueprint governance to ensure alignment with business objectives and sales execution priorities. This position balances long-term strategic planning with operational execution, enabling data-driven decision-making, optimizing cost-to-serve, and aligning compensation strategies to improve sales efficiency and performance. The role partners across sales, finance, operations, and leadership teams to translate strategy into execution.

Requirements

  • Bachelor’s degree or equivalent experience
  • 10+ years of experience in commercial strategy, sales strategy, or related fields
  • 5+ years of leadership experience in a matrixed organization
  • Experience with annual planning, segmentation, territory design, and coverage models
  • Strong analytical skills, including financial modeling and forecasting
  • Experience driving cross-functional alignment and execution
  • Ability to operate at both strategic and operational levels

Nice To Haves

  • Advanced degree (e.g., MBA)
  • Experience in telecommunications, technology, or large enterprise environments
  • Experience with cost-to-serve modeling and compensation strategy design
  • Experience leading large-scale commercial transformation initiatives
  • Familiarity with CRM platforms and sales enablement tools
  • Experience building and scaling strategy teams

Responsibilities

  • Lead the end-to-end annual planning process, including segmentation, territory alignment, capacity planning, and coverage design
  • Define and execute role design and commercial strategy while establishing and governing the commercial blueprint and account framework
  • Establish and enforce governance frameworks, including blueprint and account-level governance, planning cadences, and operating rhythms (e.g., QBRs, MBRs)
  • Develop and track data-driven segmentation, performance metrics, and dashboards to inform decisions and measure effectiveness
  • Oversee financial modeling, forecasting, ROI analysis, and cost-to-serve optimization in partnership with finance
  • Align compensation strategy with commercial objectives and performance outcomes
  • Drive long-range strategic planning, including scenario modeling and initiative prioritization, and partner cross-functionally to translate strategy into execution
  • Provide data-driven insights and recommendations to senior leadership while leading and developing a high-performing commercial strategy team

Benefits

  • Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing
  • Bonus structure (short-term incentives, long-term incentives and/or sales compensation)
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