Director of Commercial and Ancillary

AIR Communities•Denver, CO

2d•Onsite

About The Position

AIR Communities is seeking a strategic, analytically driven Senior Director, Commercial & Ancillary Services to lead financial management, commercial leasing, lease administration, and ancillary revenue performance across its portfolio. Reporting to the Vice President, Commercial & Ancillary Services, this role is responsible for maximizing revenue, improving operational performance, strengthening commercial tenant relationships, and supporting long-term asset strategy through financial analysis, forecasting, revenue optimization, and disciplined execution. The role partners with Accounting, Property Operations, Asset Management, and other business partners to turn financial and operational data into actionable insights, identify revenue opportunities, and ensure commercial and ancillary programs are administered accurately and effectively. It also works closely with the Vice President, mentors at least one direct report, and advances departmental and portfolio-wide objectives. The position is in-office five days a week. The role combines strategic financial management with oversight of commercial leasing, lease and contract administration, billing, reporting, accounts receivable, parking, and other ancillary revenue programs. It leads budgeting, forecasting, variance analysis, long-range planning, and executive reporting, while supporting tenant relationships and consistent execution across corporate and property teams. AIR Communities describes its culture as grounded in integrity, respect, collaboration, customer focus, and performance. The company offers a competitive base salary of $150,000–$170,000 plus an annual bonus opportunity, along with a range of benefits and professional development opportunities.

Requirements

Bachelor's degree in Finance, Accounting, Business Administration, Real Estate, or a related field.
Significant experience in financial planning and analysis, commercial real estate, property operations, commercial leasing, ancillary revenue management, or a related discipline.
Experience developing budgets, forecasts, financial models, variance analyses, and executive-level reporting.
Advanced proficiency in Microsoft Excel, including complex formulas, PivotTables, financial modeling, and data analysis.
Proficiency in Microsoft Office applications and Power BI.
Experience analyzing financial performance, identifying revenue opportunities, and translating complex data into actionable recommendations.
Experience managing or overseeing commercial leases, contract administration, tenant relationships, accounts receivable, billing, or related financial and operational processes.
Demonstrated ability to collaborate across departments and influence stakeholders without relying solely on direct authority.
Experience providing leadership, guidance, or mentorship to team members.
Strong organizational skills, attention to detail, communication abilities, and sound business judgment.
Ability to balance strategic priorities with operational execution in a fast-paced, evolving environment.

Nice To Haves

Experience in multifamily real estate, commercial real estate, retail leasing, or REIT operations.
Experience overseeing parking revenue, ancillary services, or other property-related revenue programs.
Proficiency in SQL, VBA, or other tools used to automate reporting, improve data analysis, and streamline processes.
Experience with financial planning, reporting, and property management systems, including Hyperion or comparable platforms.
Experience preparing executive presentations and communicating financial performance, risks, and opportunities to senior leadership.

Responsibilities

Develop and execute commercial leasing strategies aligned with asset objectives, resident needs, tenant quality, tenant mix, and long-term revenue goals.
Evaluate prospective tenants and commercial opportunities based on financial performance, suitability, market considerations, and asset strategy.
Lead or oversee negotiations of commercial leases, renewals, extensions, amendments, and related agreements in coordination with the Vice President and internal partners.
Identify opportunities to increase commercial rent, parking income, and other ancillary revenues through leasing, pricing, contract terms, and program performance.
Build and maintain relationships with commercial tenants, brokers, and external partners to support leasing, retention, and revenue growth.
Monitor commercial and ancillary performance, identify trends and opportunities, and recommend initiatives to improve financial results and operational effectiveness.
Oversee the accuracy and completeness of commercial lease database records, including lease terms, financial obligations, and documentation.
Ensure commercial lease setup, recurring rent charges, monthly billings, and applicable expense estimates are accurate and timely.
Monitor critical lease dates, renewals, expirations, contractual obligations, and compliance requirements to reduce financial and operational risk.
Maintain complete tenant files and current Certificates of Insurance in accordance with established requirements.
Maintain accurate ancillary services contract records, including key terms, expiration dates, renewal schedules, and financial obligations.
Establish processes, documentation, and controls for lease and contract administration, billing, reporting, data integrity, and coordination among internal teams.
Lead annual budgets, monthly forecasts, variance analyses, and long-range financial plans for commercial and ancillary revenue programs.
Develop financial models, scenario analyses, and performance forecasts to inform planning, revenue optimization, and business decisions.
Prepare timely and accurate executive reporting and presentations covering commercial rent, parking, ancillary revenues, operating performance, trends, risks, and opportunities.
Analyze actual results against budget and forecast, identify performance drivers and risks, and recommend corrective actions and improvements.
Monitor accounts receivable, delinquency trends, collections, and outstanding balances, partnering with relevant teams to improve collection performance.
Partner with Accounting to complete annual Common Area Maintenance reconciliations and future-year expense estimates accurately and on time.
Oversee financial performance and administration of parking and other ancillary revenue programs, seeking improvements to revenue, service delivery, contract management, and resident and tenant experience.
Serve as a key point of contact for property teams regarding commercial tenants, lease matters, and ancillary service programs.
Collaborate with Property Operations and internal partners to resolve tenant concerns, address operational challenges, and support property-level execution.
Support consistent program administration, accountability, and communication across corporate and property teams.
Develop reporting and analytical tools that help stakeholders monitor performance, identify trends, and make operational decisions.
Work with the Vice President, Commercial & Ancillary Services, to establish priorities and advance departmental goals.
Guide, coach, and mentor at least one direct report, supporting development, accountability, and team performance.
Partner with Accounting, Property Operations, Asset Management, and other stakeholders to align financial objectives, leasing strategy, operational execution, and reporting.
Translate complex information into clear recommendations for business partners and senior leadership.
Identify opportunities to improve financial processes, reporting capabilities, data quality, and operational efficiency.
Document policies, procedures, and process flows to promote consistency, accuracy, and effective internal controls.
Participate in special projects, cross-functional initiatives, and strategic planning efforts that support revenue growth and business performance.
Foster a collaborative, accountable, and team-oriented culture consistent with AIR Communities' values.

Benefits

Competitive base salary of $150,000–$170,000 plus annual bonus opportunity.
25% rent discount.
Medical, dental, vision, and life insurance options.
HSA with company-sponsored contributions and traditional and dependent care FSA options.
Short- and long-term disability paid by the company.
401(k) with 6% company contributions.
Paid vacation, 14 paid holidays, and paid sick time.
Tuition assistance program.
Commuter benefits and pet insurance.
Up to 100% reimbursement for job-related professional certification or licensing.
Paid parental leave of up to 16 weeks following the birth or adoption of a child.
Consumer discounts on products and services, including travel planning, wireless phones, health and fitness, and home appliances.
15 hours of paid time annually to give back to the community.
Professional development and career growth opportunities, including leadership training and performance improvement courses.