Director of Commercial and Ancillary

AIR Communities•Denver, CO

16h•$150,000 - $170,000•Onsite

About The Position

AIR Communities is seeking a strategic, analytically driven leader to manage financial performance, commercial leasing, lease administration, and ancillary revenue programs across its multifamily portfolio. The role focuses on maximizing revenue, improving operations, strengthening commercial tenant relationships, and supporting long-term asset strategy through financial analysis, forecasting, revenue optimization, and disciplined execution. The position partners with Accounting, Property Operations, Asset Management, and other business partners to turn financial and operational data into actionable insights and ensure commercial and ancillary programs are administered accurately and effectively. It reports to the Vice President, Commercial & Ancillary Services and includes mentoring at least one direct report. The position is in-office five days a week. The successful candidate will lead commercial leasing strategy and lease administration; oversee financial planning, reporting, billing, and contract compliance; and manage the financial performance and administration of parking and other ancillary revenue programs. The role also supports property teams, improves processes and data quality, develops reporting tools, and contributes to departmental and portfolio-wide strategy. The candidate is expected to combine strategic thinking, financial expertise, operational discipline, and collaborative leadership.

Requirements

Bachelor's degree in Finance, Accounting, Business Administration, Real Estate, or a related field.
Significant experience in financial planning and analysis, commercial real estate, property operations, commercial leasing, ancillary revenue management, or a related discipline.
Experience developing budgets, forecasts, financial models, variance analyses, and executive-level reporting.
Advanced proficiency in Microsoft Excel, including complex formulas, PivotTables, financial modeling, and data analysis.
Proficiency in Microsoft Office applications and Power BI.
Experience analyzing financial performance, identifying revenue opportunities, and translating complex data into actionable recommendations.
Experience managing or overseeing commercial leases, contract administration, tenant relationships, accounts receivable, billing, or related financial and operational processes.
Demonstrated ability to collaborate across departments and influence stakeholders without relying solely on direct authority.
Experience providing leadership, guidance, or mentorship to team members.
Strong organizational skills, attention to detail, communication abilities, and sound business judgment.
Ability to balance strategic priorities with operational execution in a fast-paced, evolving environment.

Nice To Haves

Experience in multifamily real estate, commercial real estate, retail leasing, or real estate investment trust (REIT) operations.
Experience overseeing parking revenue, ancillary services, or other property-related revenue programs.
Proficiency in SQL, VBA, and/or other tools used to automate reporting, improve data analysis, and streamline processes.
Experience with financial planning, reporting, and property management systems, including Hyperion or comparable platforms.
Experience preparing executive presentations and communicating financial performance, risks, and opportunities to senior leadership.

Responsibilities

Develop and execute commercial leasing strategies aligned with asset objectives, resident needs, tenant quality, and long-term revenue goals.
Evaluate prospective tenants and commercial opportunities based on financial performance, tenant suitability, market considerations, and asset strategy.
Lead or oversee negotiations of commercial leases, renewals, extensions, amendments, and other agreements with the Vice President and internal partners.
Identify opportunities to increase commercial rent, commercial parking income, and other ancillary revenues through leasing, pricing, contract terms, and program performance.
Build relationships with commercial tenants, brokers, and external partners to support leasing, tenant retention, and revenue growth.
Monitor commercial and ancillary performance, identify trends and opportunities, and recommend initiatives to improve financial and operational results.
Oversee commercial lease database accuracy and completeness, including lease terms, financial obligations, and supporting documentation.
Ensure commercial lease setup, recurring rent charges, monthly billings, and expense estimates are accurate and timely.
Monitor critical lease dates, renewals, expirations, contractual obligations, and compliance requirements.
Maintain complete tenant files and current Certificates of Insurance, and maintain accurate ancillary services contract records.
Establish effective processes, documentation, and controls for lease and contract administration, billing, reporting, data integrity, and coordination with Accounting and Property Operations.
Lead annual budgets, monthly forecasts, variance analyses, and long-range financial plans for commercial and ancillary revenue programs.
Prepare financial models, scenario analyses, performance forecasts, executive reports, and presentations on commercial rent, parking, ancillary revenues, operating performance, trends, risks, and opportunities.
Analyze actual results against budget and forecast, identify performance drivers and emerging risks, and recommend corrective actions and improvements.
Monitor Accounts Receivable, delinquency trends, collections, and outstanding balances, partnering with relevant teams to address issues.
Partner with Accounting to complete annual Common Area Maintenance (CAM) reconciliations and future-year expense estimates accurately and on time.
Oversee the financial performance and administration of parking and other ancillary revenue programs, improving revenue, service delivery, contract management, and resident and tenant experience.
Serve as a key contact for property teams on commercial tenants, lease matters, and ancillary service programs.
Collaborate with Property Operations and internal partners to resolve tenant concerns, address operational challenges, and support property-level execution.
Develop reporting and analytical tools that help stakeholders monitor performance, identify trends, and make operational decisions.
Work with the Vice President, Commercial & Ancillary Services to establish priorities and advance departmental goals.
Guide, coach, and mentor at least one direct report.
Partner across Accounting, Property Operations, Asset Management, and other groups to align financial objectives, leasing strategy, operational execution, and reporting.
Improve financial processes, reporting capabilities, data quality, and operational efficiency; document policies, procedures, and process flows.
Participate in special projects, cross-functional initiatives, and strategic planning efforts supporting revenue growth and business performance.
Foster a collaborative, accountable, and team-oriented culture consistent with AIR Communities' values.

Benefits

Competitive base salary and annual bonus opportunities.
25% rent discount available.
Medical, dental, vision, and life insurance options.
HSA with company-sponsored contributions and traditional and dependent-care FSA options.
Company-paid short- and long-term disability.
401(k) with 6% company contributions.
Paid vacation, 14 paid holidays, and paid sick time.
Tuition assistance program.
Commuter benefits and pet insurance.
Up to 100% reimbursement for job-related professional certification or licensing curricula.
Paid parental leave of up to 16 weeks following birth or adoption.
Consumer discounts on products and services, including travel planning, wireless phones, health and fitness, and home appliances.
15 hours of paid annual community volunteer time.
Professional development and career growth opportunities, including leadership training and performance improvement courses.