Senior Director, Clinical Services

Acadia Healthcare • Franklin, TN

3d • Remote

About The Position

The Senior Director, Clinical Services is responsible for leading the implementation, operationalization, and continuous improvement of clinical programs across acute and specialty facilities. This role partners closely with the facility clinical leaders, operations leaders, informatics, quality, and analytics teams to advance evidence-based care, measurement-based care initiatives, and clinical excellence throughout the organization.
The Senior Director translates enterprise clinical strategy into actionable programs, supports facility adoption of standardized clinical models, monitors program fidelity and outcomes, and drives continuous quality improvement. The role serves as a subject matter expert for clinical program development, training, and regulatory compliance while providing leadership and consultation to Directors of Clinical Services and other facility-based clinical leaders.

Requirements

• Master's degree, PhD, or PsyD in Clinical Psychology, Counseling, Social Work, Marriage and Family Therapy, or related behavioral health discipline required.
• Current unrestricted clinical licensure required.
• Minimum of 8-10 years of progressive behavioral health clinical experience.
• Minimum of 5 years of leadership, management, or supervisory experience within behavioral health settings.
• Knowledge of measurement-based care, evidence-based treatment models, and clinical outcomes management.
• Experience utilizing electronic health records and clinical data systems.
• Strong understanding of Joint Commission, CARF, and behavioral health regulatory requirements.
• Demonstrated experience leading organizational change and quality improvement initiatives.
• Strong analytical, project management, facilitation, and presentation skills.
• Excellent written, verbal, and interpersonal communication skills.
• Current, active clinical licensure in an applicable behavioral health discipline.

Nice To Haves

• Experience developing, implementing, and evaluating clinical programming preferred.
• PhD or PsyD preferred.
• Experience supporting multi-site healthcare or behavioral health organizations.
• Research, clinical outcomes, or program evaluation experience preferred.
• Experience supporting facility startups, service line expansion, or program innovation initiatives preferred.
• Advanced certifications related to behavioral health, quality improvement, leadership, or specialty treatment modalities.
• Demonstrated experience with evidence-based and measurement-based care frameworks.

Responsibilities

• Travel required approximately 50–70%.
• Complies with organizational policies, procedures, and performance improvement initiatives.
• Maintains confidentiality and promotes ethical clinical practices.
• Communicates effectively with internal and external stakeholders.
• Develops productive working relationships across all levels of the organization.
• Supports a culture of accountability, collaboration, innovation, and clinical excellence.
• Maintains regular and reliable attendance.
• Lead the implementation and ongoing refinement of standardized clinical programming across acute and specialty facilities.
• Support the development and execution of measurement-based care initiatives to improve patient outcomes and clinical effectiveness.
• Collaborate with facility clinical leadership teams to operationalize evidence-based treatment models and best practices.
• Assist facilities in developing new clinical programs and service lines, including support for de novo facilities and program expansions.
• Evaluate clinical programming effectiveness and recommend enhancements based on outcomes, data trends, and industry best practices.
• Monitor program fidelity and support corrective action planning when opportunities for improvement are identified.
• Partner with Quality, Informatics, and Data Analytics teams to leverage clinical data for program enhancement and performance improvement.
• Analyze clinical outcome measures and key performance indicators to identify trends and opportunities for intervention.
• Facilitate initiatives designed to improve patient outcomes, engagement, and continuity of care.
• Participate in clinical research, outcome measurement, and quality-improvement activities.
• Support enterprise efforts related to value-based care and outcomes reporting.
• Develop and deliver training programs related to measurement-based care, clinical programming, and evidence-based treatment approaches.
• Provide consultation, coaching, and support to facility Directors of Clinical Services and other clinical leaders.
• Establish standardized practices for clinical documentation, assessment, treatment planning, and program delivery.
• Identify organizational training needs and develop clinical education strategies to support continuous professional development.
• Support onboarding and leadership development of clinical directors and other clinical leaders.
• Ensure clinical programs align with applicable regulatory, accreditation, and licensing requirements.
• Collaborate with facility and corporate teams to support compliance with Joint Commission, CARF, and state regulatory standards.
• Assist with clinical policy and procedure development, review, and updates.
• Participate in readiness assessments, accreditation activities, and corrective action planning as needed.
• Partner closely with Operations, Medical, Quality, Compliance, Human Resources, and Business Development leaders.
• Collaborate with Division leadership and facility CEOs to support clinical initiatives and strategic priorities.
• Participate on enterprise workgroups and committees focused on clinical excellence, innovation, and patient outcomes.
• Promote alignment between organizational goals and clinical operations across facilities.
• Represent the organization at professional meetings, conferences, and industry events as appropriate.
• Support marketing and business development efforts by serving as a clinical subject matter expert.
• Maintain awareness of emerging clinical practices, treatment innovations, and industry trends.
• Foster relationships with external organizations, educational institutions, and professional associations.

Benefits

• Competitive Base Salary commensurate with experience
• Comprehensive Medical, Dental, and Vision Insurance
• 401(k) Plan with Company Match
• Paid Time Off (PTO) and recognized holidays
• Company-paid Basic Life and AD&D Insurance
• Employee Assistance Program (EAP) and mental wellness resources
• Opportunities for professional growth and advancement within Acadia’s nationwide network

What This Job Offers

• Job Type: Full-time
• Career Level: Director