Director, Clinical Services

Compass Health Center•Silver Spring, MD

18h•$115,000 - $135,000•Onsite

About The Position

Weekly outpatient therapy isn't always enough, and a trip to the ER isn't the only answer. Patients and their families rely on Compass Health Center when in crisis – every day, we help people overcome depression, anxiety, suicidality, obsessions/compulsions, trauma, chronic pain, and other obstacles in order for our patients to live freely. As the largest provider of PHP/IOP programs and psychiatric services in Illinois, Compass Health Center is one of the fastest-growing behavioral health organizations in the country. We are thrilled to expand our exceptionally innovative and highly distinguished programs that redefine our industry and raise the standard for comprehensive care. Launched in September 2023, our newest location in Silver Spring, MD, is home to top local talent in behavioral health care. This interdisciplinary team of trailblazers has built our adolescent, and adult programs from the ground up alongside the leadership of well-established clinicians and doctors working in PHP/IOP behavioral health care for the past decade. We are seeking an experienced Director of Clinical Services to lead our clinical programs. In partnership with the rest of the Silver Spring Leadership Team, this individual will play a key role in building and shaping a strong culture of clinical excellence at the location, while offering direct coaching and development to our team. Our programs serve patients across a variety of diagnoses including Mood/Anxiety, OCD/Complex Anxiety, Trauma, and Substance Use.

Requirements

Masters prepared independently licensed clinician or licensed Doctorate level clinician
Experience developing and managing programs and clinical teams
Experience supervising therapists, both licensed and seeing licensure
Knowledge and experience of group dynamics utilizing CBT, ACT, DBT, and Motivational Interviewing, among other effective and efficacious treatments
Experience with patients in crisis
Excellent time management skills, ability to juggle multiple demands simultaneously in a fast paced and changing environment
Experience with program target population in group and individual therapy settings

Responsibilities

Providing direct managerial oversight to Associate Directors, Primary Therapists, Family Therapists, Group Therapists, and other staff within programs. Lead and assist with other programs as needed
Identifying hiring/staffing needs and participating in interviewing and hiring process
Executing new hire onboarding and staff development
Initiating employee performance appraisal and staff performance improvement program compliance with accrediting bodies
Leading the day-to-day execution of policies and procedures as well as the mission and objectives of Compass
Managing program paid time off to ensure adequate staffing patterns
Managing Program Intake schedule with assistance from VP and Site Leader
Responding to clinical crises as needed and coordinating response of others
Oversees the implementation of program material and curriculum
As indicated, participating in community outreach
Overseeing calls about program eligibility and appropriateness. Ensures referrals are provided as needed
Conducting clinical intakes to identify clinical diagnoses, functional impairment, personal strengths and make treatment recommendations; charting progress of patients appropriately; providing group, individual, and family therapy, as needed
Communicating with patient’s family members or support system, as needed; coordinating care with patient’s outside providers to ensure continuity of care
Assessing patient’s progress and need for higher level of care or discharge
Engaging in frequent communication and collaboration with team members via rounds, EMR notes, emails, and face-to-face communication
Participating in professional development activities
Providing individual, family or group therapy as needed
Providing clinical supervision