Senior Director, Clinical Informatics (Regional)

Community Health Systems Professional Services Corporation•Franklin, TN

1d•Remote

About The Position

The Senior Director of Regional Clinical Informatics is the executive-level leader responsible for defining and sustaining the Regional Clinical Informatics vision, operating model, and long-term strategy. This role ensures that Regional clinical informatics capabilities are positioned as a strategic asset supporting digital transformation, patient safety, clinical quality, and clinician experience. The Senior Director leads Clinical Informatics Directors, Managers, and team members, oversees multiple concurrent initiatives, and develops strong partnerships with Sr Director Information Systems Regional, Regional Chief Information Officers (RCIOs). The Senior Director serves as a trusted advisor to Market CEOs, Chief Nursing Officers, Chief Medical Officers, Chief Operating Officers, physician leaders, and operational executives to ensure alignment between clinical transformation initiatives and technology strategies. The Senior Director operates at a regional-wide level, shaping policy, governance, investment strategy, and organizational maturity.

Requirements

Bachelor's Degree in Information Technology, Computer Science, or related field required
10+ years in clinical informatics, healthcare operations, or health information technology
BSN/MSN - 8 years of Clinical informatics Experience
3-5 years of Leadership experience managing teams, programs, or services
Master level understanding of clinical workflows and organizational operations across multiple care settings.
Exceptional communication skills with the ability to influence senior and executive leadership.
Expert ability to develop enterprise strategies for workflow, testing, and Validation.
Strong command of change management frameworks and enterprise-level implementation methods.
Advanced analytical skills to drive long term performance improvements.
Ability to manage competing priorities and deliver results independently.
Ability to identify and address complex organizational issues with minimal guidance.
Highly skilled in building cross functional alignment across departments, service lines, and leadership groups.
Strategic thinking and the ability to translate organizational goals into workflow and system recommendations.
Recognized subject matter authority in clinical informatics principles and best practices.
Advanced people leadership capabilities to mentor, develop, and inspire a high-performing regional informatics team.
Proven team-building skills to cultivate a collaborative, inclusive, and psychologically safe team culture.
Expert talent management capacity to drive succession planning, performance management, and career growth.
Demonstrated ability to resolve conflict, unite diverse teams, and maintain high morale during organizational transitions.
Strategic oversight of the End-User Engagement portfolio to drive and sustain long-term technology adoption.
Proven capability to establish proactive feedback loops, including structured rounding and open office hours.
Ability to translate end-user feedback from the field into actionable system updates and training enhancements.

Nice To Haves

Master's Degree in Information Technology, Computer Science, or related field preferred
1-3 years of experience in regional or enterprise healthcare environments, advising executive leadership and participating in organizational governance structures, and Technology adoption, optimization, and workflow transformation initiatives preferred
Nursing License, Certification in Clinical Informatics (e.g., ANCC Informatics Nursing Certification, CAHIMS/CPHIMS) Oracle Health Cerner Preferred

Responsibilities

Owns the strategy, roadmap, and outcomes for assigned Regional Clinical Informatics portfolios and services.
Aligns informatics strategy with regional and enterprise digital, clinical, and operational priorities in the Regions.
Establishes regional success metrics and monitors portfolio performance across service areas.
Develops and executes strategic plans supporting technology adoption, workflow optimization, clinician engagement, and operational improvement.
Identifies opportunities to improve clinical outcomes, clinician experience, and operational efficiency through technology-enabled solutions.
Influences investment decisions and enterprise technology strategy based on regional needs.
Ensures Informatics services support enterprise standardization while addressing regional operational needs.
Leads and mentors Clinical Informatics Directors through consistent leadership practices and accountability.
Defines role structures, staffing models, workforce capability requirements, and organizational priorities.
Recruits, develops, and retains high-performing Clinical Informatics professionals.
Partners with Human Resources and executive leadership on workforce planning, succession planning, and leadership development initiatives.
Fosters a collaborative, service-oriented, and highly engaged team culture.
Promotes accountability, innovation, continuous improvement, and operational excellence.
Develops future regional informatics leaders through coaching, mentoring, and professional development programs.
Develops and manages regional informatics operating and capital budgets.
Ensure responsible stewardship of organizational technology investments and resources.
Establishes and owns the assigned regional portfolio target operating model, governance framework, and service catalog, ensuring all functions align with organizational policies, standards, and performance expectations.
Establishes Regional Clinical Informatics enterprise-wide policies, standards, and performance expectations.
Ensures regulatory, accreditation, and compliance readiness.
Partners with physician, nursing, and operational leaders to establish priorities and governance decisions impacting clinical technology.
Supports optimization efforts focused on reducing clinician burden, improving usability, and increasing adoption of technology solutions.
Ensures governance decisions support patient safety, quality outcomes, and operational performance.
Oversees regional clinician engagement strategies supporting adoption and utilization of technology solutions.
Leads structured clinical rounding, office hours, stakeholder engagement programs, and feedback collection initiatives.
Monitors adoption, utilization, and optimization metrics and develops improvement plans when necessary.
Ensures frontline feedback is incorporated into governance, prioritization, optimization, and workflow decisions.
Supports regional readiness, communication, and change management activities for technology implementations and upgrades.
Leads initiatives focused on workflow standardization, process improvement, and technology optimization across the region.
Evaluates clinical workflows and operational processes to identify opportunities for improvement.
Collaborates with operational and clinical leadership to redesign workflows supporting organizational goals.
Promotes adoption of best practices, evidence-based workflows, and standardized technology utilization.
Uses performance metrics, analytics, and stakeholder feedback to drive continuous improvement efforts.
Supports enterprise transformation initiatives through effective change leadership and clinical engagement.
Establishes and maintains a strategic partnership with Regional Senior Director and RCIO’s to align clinical and operational priorities with technology capabilities.
Serves as a senior advisor to executive leadership and clinical executives.
Represents Regional Clinical Informatics in enterprise and external forums.
Builds executive alignment and sponsorship for transformation initiatives.
Collaborates on technology roadmaps supporting clinical, operational, and organizational priorities.
Ensure alignment between clinical transformation initiatives and enterprise technology strategies.
Partners with Quality, Safety, Operations, Education, Revenue Cycle, Care Management, and ancillary service leaders.
Develops trusted relationships with physicians, advanced practice providers, nursing leaders, and operational stakeholders.
Supports organizational initiatives focused on patient safety, quality improvement, clinician satisfaction, and operational excellence.
Facilitates communication and coordination between regional stakeholders and enterprise Digital Technology teams.
Promotes collaboration across departments, service lines, and facilities to achieve organizational goals.