Senior Director, Client Services B2B

Wpromote

8d•$136,000 - $155,000•Remote

About The Position

The Senior Director, Client Strategy, B2B leads client strategy and senior relationship management across a portfolio of complex enterprise B2B accounts. The role translates client business objectives into integrated marketing strategies and guides account teams in connecting media and campaign performance to demand generation, pipeline, and revenue goals. The Senior Director owns day-to-day account leadership, client satisfaction, delivery against scope, and account growth opportunities. This leader partners with channel, analytics, creative, and delivery leaders to align teams around client priorities, and works with the Head of B2B Client Delivery on significant account risks, escalations, staffing needs, and commercial decisions. The role also develops high-performing Client Strategy team members and brings strong B2B marketing expertise, executive presence, and financial acumen. The position may be performed remotely in most U.S. states, with some exclusions. Wpromote has office hubs in Los Angeles and New York. Immigration sponsorship is not available. The anticipated annual salary is $136,000–$155,000, with benefits and an annual performance bonus that is not guaranteed.

Requirements

10+ years of experience in B2B marketing, media strategy, integrated marketing, or client leadership, ideally within an agency environment.
Proven experience leading complex B2B client relationships and developing integrated marketing strategies tied to business and revenue objectives.
Demonstrated ability to lead executive-level client conversations, influence senior stakeholders, and navigate complex client relationships.
Strong understanding of B2B demand generation, account-based marketing, audience targeting, and the B2B customer journey.
Strong understanding of integrated media strategy across paid channels and the ability to guide cross-functional teams toward shared business objectives.
Experience connecting marketing performance to business outcomes, including lead quality, pipeline contribution, opportunity creation, customer acquisition, or revenue growth.
Experience partnering with analytics and measurement teams to evaluate marketing effectiveness and communicate performance in terms of business impact.
Exceptional communication and presentation skills, including the ability to translate complex marketing strategies and performance data into clear, actionable recommendations.
Strong financial acumen, including budget forecasting, revenue management, account growth, and profitability oversight.
Proven ability to identify opportunities to strengthen client partnerships, expand account scope, and drive incremental revenue.
4+ years of experience managing and mentoring high-performing teams.
Strong organizational leadership skills, with experience balancing strategic direction, client management, and operational execution.
Bachelor’s degree in Marketing, Communications, Business, or equivalent experience.

Nice To Haves

Experience supporting enterprise B2B technology, SaaS, or other complex B2B organizations.
Familiarity with ABM platforms and B2B marketing technologies, such as 6sense, Demandbase, or comparable solutions.
Experience working with CRM and marketing automation platforms, such as Salesforce or HubSpot, and collaborating with RevOps teams.
Understanding of B2B measurement frameworks, including multi-touch attribution, pipeline reporting, and revenue attribution.
Experience developing integrated strategies across paid media, content, creative, and other demand generation channels.
Experience supporting new business pitches, strategic proposals, and commercial planning.
Familiarity with long B2B sales cycles, buying committees, and multi-stakeholder decision-making processes.

Responsibilities

Serve as the strategic partner to marketing, sales, and RevOps stakeholders.
Lead executive client engagements, including annual planning, QBRs, strategic workshops, and high-stakes presentations.
Own day-to-day account health, client satisfaction, delivery against scope, and escalation of material risks.
Translate business objectives into integrated B2B marketing strategies aligned to demand generation, target accounts, pipeline, and revenue goals.
Guide account teams in coordinating channel strategies while channel specialists remain accountable for their channel plans and execution.
Develop test-and-learn roadmaps and use performance insights to shape client recommendations.
Partner with analytics and measurement teams to connect marketing activity to lead quality, pipeline, opportunities, and revenue where data supports it.
Improve client communication, strategic planning, and business storytelling across the portfolio.
Identify account expansion opportunities and drive those opportunities to close.
Support strong financial and operational management across assigned accounts.
Manage, mentor, and develop Client Strategy team members.
Partner with the Head of B2B Client Delivery on significant account risks, escalations, staffing needs, and commercial decisions.