Senior Director CEO Executive Communications

Uniphore•Palo Alto, CA

6d•$232,900 - $335,500•Hybrid

About The Position

Uniphore is seeking a strategic advisor and master storyteller to work closely with the CEO to shape how the world perceives Uniphore and understands the capabilities of Business AI. This role is crucial at an inflection point for the company and the industry, where owning the narrative is key to category leadership. The ideal candidate will have a career focused on the strategic importance of messaging and the ability to translate a CEO's vision into market-moving ideas.

Requirements

15+ years of progressive experience in executive communications, with substantial tenure as a senior advisor or function leader supporting a CEO or C-suite executive, ideally in B2B tech or enterprise SaaS.
Proven track record of helping CEOs develop and own bold, differentiated points of view, not just producing polished content, but shaping the ideas themselves.
Exceptional writer and strategic thinker, able to operate at the highest levels of craft while setting vision and leading others.
Demonstrated ability to build executive communications functions from the ground up: defining strategy, developing talent, and creating infrastructure.
Proven ability to influence at the C-suite level, with presence, credibility, and judgment.
Deep expertise across the full communications mix: major stage speeches, thought leadership content, executive social media, internal communications, media and panel preparation.
Strong people leadership experience, with a track record of developing high-performing teams.
Exceptional discretion, judgment, and emotional intelligence.
Genuine curiosity about AI and enterprise technology; experience in the category is a meaningful advantage.
Comfortable with regular travel, averaging one to three trips per month, domestic and international.

Nice To Haves

You have spent your career thinking about why a message matters, not just how to write it, and can articulate the difference.
You know how to take a CEO's raw conviction and turn it into a narrative that moves an industry.
You are as comfortable in a strategic planning session as you are in a final draft review at midnight before a keynote and traveling on the road with a CEO.
You lead with a clear point of view on what great executive communications looks like and hold your team to it.
You are energized by the idea that the work you do shapes how an industry thinks about a company, its CEO, and the future of AI in business.

Responsibilities

Own the strategic narrative for the company’s CEO, acting as a thought partner to develop a distinctive point of view on AI and enterprise technology.
Set the thought leadership agenda, identify market conversation white space, and build frameworks for Uniphore's voice.
Define and steward the CEO's overarching communications strategy, including narrative architecture, platform priorities, and thought leadership.
Develop bold, differentiated POVs to position the CEO as a category-defining voice in Business AI.
Serve as a senior communications advisor to the CEO and cross-functional leadership, shaping messaging for high-stakes moments.
Contribute to preparing select senior leaders for external visibility opportunities.
Be the primary steward of the CEO’s voice, writing and shaping high-impact communications such as keynote speeches, op-eds, and investor/board narratives.
Drive the CEO's external thought leadership agenda, including strategy for speaking engagements and media appearances.
Manage the CEO's social media presence strategically, including content strategy and editorial POV.
Set the standard for CEO briefing materials, ensuring comprehensive and strategically framed preparation for all engagements.
Lead, mentor, and develop the CEO Executive Communications team, setting standards for craft, strategic thinking, and execution.
Build systems, processes, and tools for the team to operate efficiently and effectively.
Lead the development of the CEO's internal communications strategy to connect employees with leadership and company direction.
Define the measurement framework for executive communications impact and report on reach, influence, and outcomes.