About The Position

This leader supports the EVP by structuring priorities, preparing executive briefings, tracking commitments, and coordinating follow-through. The role shadows the EVP in critical internal and external meetings, captures insights and decisions, and ensures stakeholders advance resulting actions. It combines strategic planning, business and revenue performance management, organizational operations, and executive effectiveness. The role owns management reporting, monthly and quarterly business reviews, customer business review reporting, and preparation for executive engagements with customers, analysts, media, and other stakeholders. The leader serves as a trusted advisor to the EVP and senior leadership team, driving alignment and accountability across a large technology organization while exercising discretion with sensitive information. The position also leads and develops the business program management team. Success includes providing leadership with a timely and actionable view of business performance; translating priorities into measurable execution; aligning hiring and resources with business needs; producing decisions and follow-through through business reviews; and scaling processes while improving decision quality and reducing administrative overhead.

Requirements

  • Significant experience in business program management, business operations, strategic planning, chief of staff, or related leadership roles within a technology organization.
  • Demonstrated success partnering with executive leaders and managing complex, cross-functional initiatives at organizational scale.
  • Strong understanding of business and revenue operations, including financial planning, forecasting, performance analysis, and resource management.
  • Experience establishing and running MBRs, QBRs, executive reporting, and operational governance.
  • Proven ability to turn complex data and diverse stakeholder inputs into clear insights, recommendations, and executive narratives.
  • Excellent written and verbal communication skills, including preparation of executive presentations, customer briefings, and leadership communications.
  • Experience leading teams and influencing senior stakeholders without direct reporting authority.
  • Ability to prioritize effectively, navigate ambiguity, and maintain accuracy and accountability in a fast-moving environment.
  • Bachelor’s degree or equivalent practical experience.

Nice To Haves

  • Experience in cloud infrastructure, compute platforms, AI infrastructure, enterprise technology, or another infrastructure-intensive business.
  • Familiarity with infrastructure economics, capacity planning, customer consumption, and enterprise sales motions.
  • Experience supporting senior executives in customer, analyst, or media engagements.
  • Experience scaling business operations across a large, geographically distributed organization.
  • MBA or another relevant advanced degree.

Responsibilities

  • Partner with the EVP, SVP, and VPs to establish organizational priorities, annual operating plans, and measurable business objectives.
  • Translate strategic priorities into coordinated initiatives with clear owners, milestones, dependencies, and success measures.
  • Lead cross-functional programs spanning product, engineering, infrastructure operations, sales, finance, and other business partners.
  • Identify execution risks, resolve cross-functional dependencies, and elevate decisions requiring executive attention.
  • Track leadership commitments and ensure decisions result in timely, accountable follow-through.
  • Own the organization’s business operating cadence, integrating financial performance, revenue, customer demand, capacity, and execution.
  • Partner with Finance, Sales, and Revenue Operations to assess performance against plans, improve forecast visibility, and explain material variances.
  • Develop dashboards and executive reporting that highlight trends, risks, opportunities, and recommended actions.
  • Coordinate business planning and resource allocation discussions, connecting investment decisions to growth priorities and customer commitments.
  • Establish consistent definitions, reporting standards, and processes that improve business information quality and reliability.
  • Lead workforce planning and hiring governance with organizational leaders, Finance, HR, and Talent Acquisition.
  • Track approved headcount, hiring priorities, recruiting progress, and staffing gaps against business objectives.
  • Manage internal status reporting across key programs, operational commitments, and organizational priorities.
  • Improve planning, reporting, and decision-making processes as the organization grows.
  • Coordinate leadership meetings, organizational communications, and follow-up on actions and commitments.
  • Own the end-to-end monthly and quarterly business review processes, including agendas, reporting, narratives, and executive materials.
  • Consolidate organizational inputs into clear assessments of business performance, progress against priorities, and emerging issues.
  • Ensure business reviews focus on insights, decisions, and corrective actions, and maintain records of decisions, action items, owners, and outcomes.
  • Lead preparation and coordination of reporting for customer QBRs, working with account teams, product, engineering, operations, and customer-facing leaders.
  • Ensure customer review materials accurately reflect business outcomes, service performance, delivery commitments, and open issues.
  • Prepare the Compute EVP and other senior leaders for customer meetings, analyst briefings, media engagements, and other executive forums.
  • Develop audience-specific briefing documents, presentations, talking points, anticipated questions, and supporting data.
  • Partner with Communications, Marketing, Analyst Relations, and other stakeholders to align messaging and validate external-facing materials.
  • Capture meeting outcomes and coordinate follow-through on executive and customer commitments.
  • Advise the EVP and senior leadership team with candid recommendations grounded in business evidence.
  • Partner with the EVP to manage priorities and align leadership time and attention with critical objectives.
  • Shadow the EVP in critical leadership, customer, and external stakeholder meetings, providing context and continuity.
  • Anticipate the EVP’s preparation needs and coordinate briefing materials, stakeholder inputs, and recommended discussion points.
  • Maintain an integrated view of executive commitments, decisions, and outstanding actions, ensuring timely follow-through.
  • Work with the EVP’s executive assistant to align meeting sequencing, agendas, and preparation with business priorities.
  • Build effective relationships across organizational boundaries and drive alignment where priorities or perspectives differ.
  • Lead and develop the business program management team, establishing clear responsibilities and high execution standards.
  • Exercise discretion and sound judgment when handling sensitive business, customer, and organizational information.

Benefits

  • Medical, dental, and vision insurance, including expert medical opinion.
  • Short-term and long-term disability.
  • Life insurance and AD&D.
  • Supplemental life insurance for employees, spouses, and children.
  • Health care and dependent care Flexible Spending Accounts.
  • Pre-tax commuter and parking benefits.
  • 401(k) Savings and Investment Plan with company match.
  • Flexible or accrued vacation, depending on eligibility and position.
  • 11 paid holidays.
  • Paid sick leave.
  • Paid parental leave.
  • Adoption assistance.
  • Employee Stock Purchase Plan.
  • Financial planning and group legal benefits.
  • Voluntary auto, homeowner, and pet insurance.
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