Senior Director, Business Growth Operations

Surgery Partners•Brentwood, TN

3d•Hybrid

About The Position

The Senior Director, Business Growth Operations provides strategic leadership and oversight for enterprise growth operations. The role enables organizational expansion through data-driven decision-making, operational excellence, and scalable business processes, and is responsible for developing and executing the growth operations strategy, optimizing systems and workflows, driving organizational performance, and informing executive decisions about growth initiatives. The Senior Director partners with executive leadership to set growth priorities, evaluate market opportunities, allocate resources, and align Business Development, Operations, Finance, and other corporate functions. The role leads a team responsible for operational execution, analytics, reporting, technology optimization, and strategic initiatives supporting enterprise growth objectives. This is a hybrid position based at Surgery Partners’ corporate office in Brentwood, Tennessee. On-site work is required Monday through Wednesday. The work environment is a busy office with substantial telephone work; long hours may be needed.

Requirements

Bachelor’s degree.
Minimum 10–12 years of progressive leadership experience in growth operations, business operations, strategy, analytics, healthcare operations, or related disciplines.
Minimum 5+ years leading leaders, managers, or multiple functional teams.
Experience partnering directly with executive leadership and influencing enterprise-level decisions.
Demonstrated success leading large-scale strategic initiatives, operational transformations, and organizational growth efforts.
Strong strategic planning, financial acumen, leadership, communication, and problem-solving skills.
Ability to manage complex projects and lead cross-functional teams.

Nice To Haves

Master’s degree in Business Administration, Management, Healthcare, or a related field.

Responsibilities

Develop and execute the long-term Growth Operations strategy in alignment with organizational objectives.
Advise executive leadership on growth performance, business development opportunities, pipeline health, and operational effectiveness.
Establish departmental goals, priorities, and key performance indicators supporting enterprise growth initiatives.
Identify and implement operational improvements, technology solutions, and process enhancements to increase scalability and organizational effectiveness.
Lead cross-functional strategic initiatives to improve growth performance and business results.
Provide executive leadership with actionable insights and recommendations based on growth analytics, forecasting, and performance trends.
Partner with senior leaders to evaluate market opportunities, investment priorities, and growth strategies.
Present business performance results, risks, opportunities, and strategic recommendations to executive leadership.
Drive accountability for growth objectives through performance reporting and governance frameworks.
Direct the growth operating model, including systems, reporting, forecasting, process governance, and business intelligence.
Establish standards and best practices for growth operations, pipeline management, and performance measurement.
Oversee optimization and strategic utilization of Salesforce, Trilliant, and other growth-related technologies.
Ensure collaboration across Business Development, Operations, Finance, Recruiting, Marketing, and Analytics teams.
Lead, develop, and mentor a high-performing team of managers and individual contributors.
Establish organizational structure, workforce planning, succession planning, and talent development strategies for the function.
Foster accountability, collaboration, innovation, and continuous improvement.
Oversee resource allocation and prioritization across strategic initiatives.
Develop and manage departmental budgets and resource planning activities.
Evaluate investments in technology, tools, and operational initiatives to maximize business outcomes.
Align resources with organizational growth priorities and strategic objectives.
Exercise discretion in establishing priorities, operational strategies, and departmental objectives, and recommend growth investments, operational changes, organizational structure, and strategic initiatives to executive leadership.
Take responsibility for execution and outcomes of enterprise growth operations strategies and programs.