Senior Director, BI Operations Strategy & Delivery - Enterprise Tech Currency

Travelers • Hartford, CT

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About The Position

The Senior Director, BI Operations Strategy & Delivery - Tech Currency role is responsible for translating enterprise technology currency priorities into a strategy and execution approach that modernizes Infrastructure, End User Productivity, and Cybersecurity capabilities across BI Operations and Business Process Management workflows and experiences. Working collaboratively with business, operations and technology leaders, this role is responsible for defining the scope and services of technology currency enablement impacting BI Operations, supporting the BI technology currency engagement model and supporting, as needed, the readiness, risk mitigation, and governance required across these capability areas. They lead change management / business readiness planning and execution across impacted business areas.

Requirements

• 10+ years of related experience.
• Prior experience in strategy development.
• Prior experience in project and change management.
• Prior software delivery experience.
• Prior management experience.
• Bachelor’s or advanced degree.
• Prior experience within the P&C industry.
• 6 years of related work experience.

Responsibilities

• Responsible for ownership of a high level business vision of high complexity and translating it into a strategy and capabilities; partners with finance and the business to ensure the business value of what is being delivered is defined.
• Understands the business vision, strategies, operating vision, business imperatives and capabilities and how they work together to define technology imperatives and business capabilities.
• Helps to define and shape both employee and customer facing, and analytic capabilities, that align with business’s strategic imperatives, focusing on projects leveraging new technology to maintain and expand our competitive advantage.
• Directly leads definition and refinement of business need, solutions, process flows, and resulting epics and candidate features in partnership with the business leaders.
• Business vision and resulting strategies can be complex and cross-lines focused, and also align with Enterprise capabilities/priorities and assists with defining the performance goals, KPIs and key milestones for the proposed solutions.
• Partners with business leaders in the analysis activities, requirements gathering, and solution development to ensure business capability integrity is agreed to and works with business and technical architects to explore and define how the proposed solutions will fit into the overall Enterprise architecture.
• Partners with business leaders to ensure delivery and execution of projects or programs to ensure business capability is realized. as well as to lead business readiness / change management / implementation of the capabilities being delivered as part achievement of the business goals and strategies.
• Assists in the development of the strategy business value, providing input and driving balance of solution cost and benefit realization against capability goals and objectives.
• In partnership with business and technology, develops the strategy roadmap identifying timeframes, deliverables, and dependencies; partners to proactively manage and mitigate risk and appropriately escalate issues.
• Leads and facilitates updates with business senior leaders, and ensures decisions are made at the appropriate level.
• Demonstrates strong executive leadership communication capabilities and serves as a liaison to the business community to ensure that its needs are fully understood by the project team.
• Participates in the acquisition of information and expertise to help inform forward looking capability strategies.
• Perform other duties as assigned.

Benefits

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior