About The Position

The Senior Director, Analyst is a leader in Gartner’s Business and Technology Insights (BTI) group who establishes credibility in the designated market and produces pragmatic, provocative insights for Gartner clients. The role focuses on modern public affairs strategy, technology, and insights, including stakeholder and community engagement, issues and reputation management, government affairs, policy and regulatory intelligence, agency and technology ecosystems, and the impact of AI on public affairs initiatives, skills, and workflows. The Senior Director advises Heads of Communications on public affairs strategy and programs, policy and regulatory developments, stakeholder relationships, digital platforms and emerging technology, budgets and program effectiveness, investor communications, crisis communications, and media relations. The role involves researching and anticipating market trends, creating actionable thought leadership, advising clients through virtual and face-to-face interactions, and presenting insights at Gartner events, industry conferences, and client briefings. The analyst also supports sales and BTI, reviews peers’ content, contributes to research innovation and process improvements, and mentors junior colleagues. The role is listed as remote in the United States. Gartner describes its work environment as hybrid, with flexibility to work virtually when productive and opportunities to meet colleagues in person. Travel of up to 25% may be required where applicable.

Requirements

  • Bachelor’s degree or equivalent experience.
  • At least 12 years of relevant field or industry experience.
  • Experience leading or advising on public affairs as a primary professional responsibility.
  • Experience working across complex stakeholder environments involving government, regulators, policymakers, communities, industry associations, advocacy organizations, investors, employees, and media.
  • Demonstrated understanding of public affairs’ contribution to business strategy, enterprise risk management, reputation, growth, and organizational resilience.
  • First-hand understanding of the challenges facing Heads of Communications and their role in driving enterprise business impact.
  • Hands-on experience with technology, agencies, and other vendors relevant to the Communications function.
  • Understanding of how AI and emerging technologies affect public affairs activities, skills, workflows, and governance.
  • Executive presence and ability to establish credibility with executives and other stakeholders.
  • Strong organizational skills and ability to meet tight deadlines while producing high-quality deliverables.
  • Excellent research and writing ability.
  • Strong written and verbal communication, analytical, and presentation skills, including ability to engage clients and respond effectively to questions.
  • Ability to analyze and synthesize data, apply patterns and frameworks, and draw and defend conclusions.
  • Ability to explain complex concepts concisely and simply.
  • Subject matter expertise and comfort presenting at large- and small-scale speaking engagements.
  • Strong business and financial acumen.
  • Deep knowledge of the global and competitive landscape within the subject area and the interplay in that market.
  • Ability to work independently and collaborate across teams in a multicultural global environment.
  • Agility in navigating highly matrixed environments.
  • Ability to represent Gartner’s research methodology and strategies effectively at all levels.
  • Willingness and ability to travel up to 25% where applicable.

Nice To Haves

  • Graduate degree.
  • Public affairs experience within a large enterprise, public affairs consultancy, or dedicated agency practice.

Responsibilities

  • Create innovative, thought-provoking, highly leveraged insights content.
  • Develop thought leadership and actionable approaches that address client needs and help clients act.
  • Analyze client barriers and needs, identify root causes, and reframe thinking to advance strategy.
  • Establish thought leadership and insights positions across a team of analysts.
  • Bring independent insights to Gartner leaders that can influence research agendas.
  • Research and analyze market trends and shifts, and provide actionable predictions and insights to clients and vendors.
  • Advise clients and prospects in the designated content area through virtual or face-to-face interactions.
  • Create and deliver presentations for Gartner events, industry and professional association conferences, and client briefings.
  • Support BTI and Sales by representing the voice of the market, contributing to content, and helping drive client engagement.
  • Provide timely, high-quality peer review of content.
  • Represent Gartner insights, methodology, and strategy as an industry expert.
  • Participate in innovation, ideation, and research discussions and collaborate with the Insights community.
  • Identify research process improvements or develop processes that improve service delivery.
  • Mentor and coach more junior team members.
  • Help clients engage regularly with Gartner insights and interactions.
  • Advise Heads of Communications on public affairs strategy and plans that create measurable business impact.
  • Design and lead public affairs programs involving government affairs, issues management, community and stakeholder relations, and corporate reputation.
  • Monitor regulatory, legislative, and political developments; analyze and report on public policy trends and potential business impacts.
  • Advise on digital platforms, social media, and emerging technology, including AI, for public affairs and stakeholder engagement.
  • Advise on building and maintaining relationships with government officials, community leaders, media, and industry associations.
  • Advise on public affairs budgets and assessing the effectiveness of public affairs initiatives.
  • Advise on collaboration with investor relations for investor communications and financial reporting.
  • Advise on crisis communications, rapid-response planning, reputation management, media relations, and spokesperson responsibilities.

Benefits

  • Generous paid time off.
  • 401(k) match up to $7,200 per year.
  • Opportunity to purchase company stock at a discount.
  • Market-leading benefit programs.
  • Annual bonus plan based on company and individual performance or a role-based, uncapped sales incentive plan, as applicable.
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