Sr. Coordinator, Public Policy and Corporate Strategy

NeighborWorks America•Washington, DC
•$80,000 - $91,000•Hybrid

About The Position

Provides comprehensive operational, administrative, project management, budget, communications, and strategic support to the Public Policy and Legislative Affairs (PPLA) and Corporate Strategy & Impact (CSI) divisions. The role is a shared resource supporting the Senior Vice Presidents of both divisions and coordinating work that advances divisional and organizational objectives. It includes meeting and event management, communications and content management, stakeholder engagement, project coordination, budget administration, planning and reporting, and day-to-day operational support. The incumbent manages multiple priorities independently, facilitates cross-functional collaboration, and supports efficient operations across both divisions. The position provides dedicated support to PPLA and CSI, balancing priorities in collaboration with each division’s Senior Vice President and staff and serving as a liaison to internal and external stakeholders. The role reports to the office two days per week in a hybrid arrangement and involves travel of up to 5%. The work takes place in a high-demand, very busy environment with little downtime.

Requirements

  • Bachelor’s degree in Business Administration, Public Administration, Communications, Management, Organizational Leadership, or a related field, or an equivalent combination of education and experience.
  • Three to five years of progressively responsible experience in operations management, executive administration, project coordination, budget administration, office management, or a related function.
  • Experience supporting senior leaders and managing multiple priorities in a fast-paced environment.
  • Proficiency in Microsoft Office Suite and Adobe.
  • Ability to develop reports, presentations, communications, and other materials for management and executive audiences.
  • Competence in managing budgets, monitoring expenditures, and maintaining financial records.
  • Strong organizational and problem-solving skills, with initiative.
  • Excellent interpersonal communication skills and a collaborative, team-oriented approach.
  • Adaptability and flexibility, including the ability to work with complex systems and processes.
  • Attention to detail and strong writing and editing skills.
  • High-level confidentiality and discretion, with an understanding of the needs of supporting multiple teams.
  • Sensitivity to racial, gender, sexual-orientation, and cultural differences.
  • Effective, respectful, and timely communication with internal and external stakeholders; effective listening and willingness to seek and accept feedback.
  • Analytic, thoughtful, and strategic thinking, with an understanding of NeighborWorks’ mission, objectives, and goals and the impact of decisions and behavior on the organization.
  • Knowledge of, or comfort learning, specialized technology systems supporting administrative and budget functions, such as NetSuite, Prism, or PeopleSoft.

Nice To Haves

  • Experience with project management principles or working toward a PMP certificate.

Responsibilities

  • Support the development, implementation, and monitoring of division goals, scorecards, work plans, and performance metrics.
  • Track progress against strategic objectives and prepare periodic performance updates.
  • Coordinate and prepare reports, presentations, correspondence, and other materials for executive leadership and external stakeholders.
  • Assist with reports, submissions, and documentation required by senior leadership, board committees, government entities, or external partners.
  • Plan and coordinate in-person, virtual, and hybrid meetings, conferences, advisory council meetings, training events, and special initiatives.
  • Manage meeting logistics, agendas, materials, participant communications, and follow-up actions; coordinate with stakeholders to support successful event execution.
  • Support team engagement activities, meeting facilitation, and organizational events.
  • Coordinate and administer divisional intranet, website, and other communication-platform content, keeping information and resources current and accurate.
  • Develop, review, and update internal and external communications, presentations, correspondence, and informational materials.
  • Support document management, retention practices, and information governance initiatives.
  • Coordinate activities involving network organizations, advisory groups, government agencies, congressional staff, industry partners, and other constituent groups.
  • Facilitate outreach and collaborative projects across divisions and partner organizations; support special initiatives, strategic projects, and executive-level priorities.
  • Serve as division Budget Manager, establish and maintain divisional budgets in NetSuite, track budget performance, and prepare reports with division leadership.
  • Manage the division purchase card program and monitor expenditures; assist with budget planning, forecasting, and other financial management activities.
  • Ensure smooth division operations and cross-functional collaboration; support compliance with organizational requirements and deadlines, including timesheets, performance management, training, scorecards, and corporate reporting.
  • Serve as a division liaison for organization-wide operational initiatives, technology implementations, and process improvements; collaborate to resolve operational, administrative, and technical issues.
  • Provide administrative and operational support to the Senior Vice Presidents and divisional staff.
  • Coordinate calendars, meetings, travel arrangements, subscriptions, memberships, and office resource needs; prepare correspondence, presentation materials, and meeting documentation.
  • Perform other duties and special projects as assigned.

Benefits

  • 401(k) match of up to 12%.
  • 11 paid holidays.
  • Generous leave, including 40 hours of paid volunteer time.
  • Industry-leading benefits.
  • Staff Training and Education Program (STEP) supporting continued learning and professional development.
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