Senior Director, Account Executive - Healthcare

Veho•New York City, NY

About The Position

Healthcare is Veho's next vertical, and this is the role that opens it. Veho has built a 99%+ on-time delivery network with real-time visibility, flexible delivery windows, and doorstep-level control over the customer experience. Those capabilities matter to any ecommerce brand. They matter more when the package is a 30-day prescription refill, a CGM sensor, a diagnostic collection kit, or a specialty therapy that has to arrive intact and on the right day. Missed deliveries in consumer retail cost a sale. In healthcare they cost adherence, patient outcomes, and a re-ship at manufacturer cost. This person is the first dedicated seller into that market. They will own the full cycle outbound prospecting, discovery, solution design with our Product and Ops teams, pricing, close, and launch across digital pharmacy and telehealth, mail-order and specialty pharmacy, at-home diagnostics and lab logistics, medical devices and durable medical equipment, and healthcare-adjacent supply distributors. They will also help decide what the vertical becomes. Veho's healthcare go-to-market is not a finished product with a pricing sheet and three case studies. This person will carry a multi-million dollar annual target while feeding real market signals back into Product about what compliance posture, chain-of-custody, temperature-controlled handling, and integration requirements we need to build to win the next tier of accounts. They will have BDR support and best-in-class tooling, and will be expected to build 3–5x pipeline coverage largely on their own. This is not an inbound-heavy motion in an established category. It is a first-seller role in a vertical where the buyer has heard the pitch from every carrier and has real reasons to be skeptical.

Requirements

7+ years of enterprise sales experience with consistent attainment against multi-million dollar quotas
A proven net-new logo record; you have won recognizable names, not just grown accounts you inherited
Experience selling into healthcare, or a credible adjacent path (pharma supply chain, healthcare SaaS, med device, payer/provider services, cold chain). You should be able to hold your own in a conversation about why a pharmacy operates the way it does.
Deals closed through healthcare buying committees; where Compliance, Legal, and IT security review are gates, not formalities, and the cycle is measured in quarters
Comfort with outbound-led pipeline generation. You do not wait for marketing.
Startup or high-growth experience where you helped write the playbook rather than inherit one

Nice To Haves

Speak the buyer's language. You understand adherence, refill windows, patient experience scores, cold chain integrity, and what a compliance officer is actually worried about. You do not need a glossary to run discovery.
Hunt. You self-source the majority of your pipeline and go find the right accounts rather than waiting for leads.
Sell with insight, not pressure. You connect operational pain to strategic priorities and build a case for change. You earn trust before you ask for a signature — which is the only way this works in a category where the buyer is protecting patients.
Navigate complexity. You map champions, build consensus across clinical, operational, and commercial stakeholders, and keep momentum through security review without losing control of the process.
Are honest about what the product does today. Overselling capability in healthcare does not just lose a renewal; it creates real risk. You sell what we can deliver and push Product on the rest.
Are data-driven and operationally sharp. Your CRM is current, you know your pipeline metrics cold, and you can run a deal review with precision.
Are resilient and competitive. You have thrived in high-rejection environments and don't need hand-holding — you need a strong product and a clear target.
Raise the bar around you. You share what's working, challenge what isn't, and make the people near you better.
Existing relationships with VP/SVP Supply Chain, Pharmacy Operations, or Patient Experience leaders at digital health, pharmacy, diagnostics, or medical device companies
Direct experience with regulated shipping requirements; HIPAA and BAA structures, cold chain and temperature excursion protocols, chain of custody, signature and ID verification, DSCSA, or controlled substance handling
Background in logistics, supply chain, or ecommerce enablement
Experience selling first-of-kind solutions where the ROI story requires education, not comparison

Responsibilities

A multi-million dollar annual new-logo target across healthcare and healthcare-adjacent shippers
Self-sourced pipeline at 3–5x coverage, with BDR and AI-assisted prospecting support
Complex sales cycles spanning Supply Chain, Pharmacy Operations, Patient Experience, Compliance, Legal, IT, and the C-suite
The business case that gets Veho through healthcare procurement and vendor risk review
Deal structure and pricing on long-term contracts, in partnership with Finance and Ops
A clean handoff to Client Success at launch, including the account's growth path
Market feedback that shapes Veho's healthcare product roadmap and messaging