Senior Digital Project Manager

Free People•Philadelphia, PA

About The Position

FP Movement is seeking a Senior Digital Project Manager to lead the delivery of complex, cross-functional initiatives that advance our digital commerce and user experience capabilities. This role sits at the center of business, technology, analytics, and growth teams - ensuring initiatives are delivered on time, aligned to strategic priorities, and drive meaningful business outcomes. This individual will play a critical role in driving large-scale digital and operational transformation efforts, with an initial focus on the evolution of our e-commerce into the future, inclusive of new technology and data initiatives that enhance personalization, customer experience, and decisioning capabilities. Over time, this role may flex across a range of digital priorities, including platform enhancements, customer experience initiatives, and operational improvements. This position has high visibility with the FP Movement and URBN senior leadership and requires a leader who communicates with clarity and precision - proactively identifying risks, surfacing decisions, and driving alignment across stakeholders, but especially driving progress. The ideal candidate operates with a high degree of autonomy, creates momentum across teams without direct authority, and consistently moves work forward while maintaining alignment to broader business goals.

Requirements

6+ years of project or program management experience, preferably within digital, technology, retail, agentic or marketing environments.
Experience working on complex companies, preferably multi-national or global in nature.
Proven ability to manage multiple complex initiatives simultaneously and deliver measurable outcomes.
Strong experience building and managing detailed project plans, timelines, and cross-functional dependencies.
Experience working on digital, marketing technology, e-commerce or data-related initiatives.
Familiarity with concepts such as customer data, personalization, analytics, and digital experience platforms.
Ability to translate between technical and business teams, simplifying complex concepts.
Demonstrated ability to lead cross-functional teams without direct authority.
Excellent communication skills, with the ability to synthesize complex topics for senior audiences.
Strong stakeholder management and relationship-building capabilities.
Experience supporting rollout and adoption of new tools, processes, or capabilities.
Ability to influence teams and drive alignment in evolving environments.

Responsibilities

Lead end-to-end delivery of our digital commerce evolution, ensuring alignment to business goals, timelines, and measurable outcomes.
Drive execution across a portfolio of initiatives, with initial emphasis on commerce (e.g., personalization, check out, customer data, and localization).
Translate business needs into actionable plans, ensuring alignment between business stakeholders and technical teams.
Contribute to shaping roadmaps and sequencing of work across digital and technology teams.
Build and manage detailed project plans, including milestones, dependencies, risks, and resource needs.
Monitor progress and proactively identify risks, implementing mitigation strategies and escalating when needed.
Establish and lead governance forums, status updates, and working sessions to maintain momentum and alignment.
Coordinate internal and external teams to ensure seamless execution.
Serve as a key connector between business, digital, analytics, and technology teams.
Build strong relationships and guide stakeholders through complex decisions to maintain forward progress.
Deliver clear, concise updates to senior leadership, including risks, dependencies, and decisions required.
Proactively identify and resolve misalignments across teams.
Support adoption of new capabilities, tools, and processes through thoughtful rollout planning and communication.
Partner with teams to ensure operational readiness, including documentation, workflows, and governance models.
Help teams adapt to new ways of working in a rapidly evolving digital environment.