Digital Project Manager
About The Position
We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities. If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! Job SummaryWe are seeking a digital project manager to collaborate with internal development team, Marketing, Creative Services, eCommerce, Sales Operations, Product, Customer Care, Operations/Systems Teams (Internal & External), Compliance/Legal, and lines of business stakeholders to understand the feasibility and subsequent deliverability of required solutions.
Requirements
- Experience working with Content Management Systems (CMS), specifically Adobe Experience Manager (AEM) and Drupal
- Experience working with project management and work intake tools, specifically JIRA and Workfront
- Experience leading intake, backlog grooming, and prioritization processes, including requirements refinement, effort estimation, dependency identification, and resource assignment.
- Proven ability to manage development team capacity and workload across multiple concurrent initiatives, balancing roadmap priorities, operational support, and urgent business requests.
- Demonstrated success partnering with Product, Development, UX/UI, QA, Content Operations, and business stakeholders to deliver complex digital initiatives.
- Excellent written and verbal communication skills are required - experience with tools like Slack and Microsoft Teams necessary
- Ability to multi-task and deliver upon numerous objectives/goals.
- Strong computer, reporting & presentation skills (Excel, Word, PowerPoint, etc.).
- 4-6 years’ experience in digital project development/management.
- Deep understanding of the digital environment and evolving tools and platforms used to improve online presence.
- High degree of independent leadership, critical and strategic thinking, accountability, analytical, and teamwork skills.
- Experience working directly with Executive level stakeholders.
- Bachelor’s Degree from accredited College or University.
- Applicants must be authorized to work for ANY employer in the U.S.
Nice To Haves
- Please note that at this time, we do not provide visa sponsorship for employment.
Responsibilities
- Own the end-to-end intake and prioritization process, leading grooming sessions to evaluate incoming requests, refine requirements, size work, identify dependencies, and coordinate resource allocation across multiple initiatives.
- Manage development team workload and capacity, balancing priorities across competing initiatives to optimize delivery timelines and resource utilization.
- Partner with Product, UX/UI, Content Operations, Development, QA, and business stakeholders to align priorities and coordinate delivery across multiple workstreams.
- Serve as the primary point of coordination for project execution, leading stakeholder meetings, status reviews, and working sessions to drive decision-making, remove blockers, manage risks, and ensure successful delivery against business objectives.
- Develop and manage project scope, timelines, resource assignments, communication plans, and project documentation throughout the project lifecycle.
- Gather, document, and communicate business and technical requirements while ensuring adherence to project management methodologies and governance processes.
- Maintain project plans, schedules, and status reporting to ensure transparency, accountability, and alignment across stakeholders.
- Facilitate project meetings, document action items and decisions, and drive accountability for follow-through and execution.
- Manage multiple concurrent projects ranging from operational enhancements and quick wins to large-scale strategic initiatives.
- Support continuous improvement of project management processes, tools, templates, and best practices.
Benefits
- Pay is competitive and based on a number of job-related factors, including skills and experience.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
