Senior Digital Product Manager

Western Alliance Bank•Dallas, TX

1d•Onsite

About The Position

As a Senior Product Manager you'll manage the complete lifecycle of the assigned suite of banking products within the Bank's commercial product portfolio. You'll assist with developing and executing the Bank's Product strategy and roadmap in conjunction with business partners., as well as provide hands-on, product-level leadership needed to realize concepts and potential key innovations into tangible, profitable products that are aligned with the Bank's objectives. You'll lead a team of Product Analysts to perform or coordinate the work from product concept and business case analysis to technical development and introduction all the way through to ongoing maintenance and improvement. As a Senior Product Manager you'll also complete market research to monitor trends, develop reports for key stakeholders and recommendations on product suite and pricing strategy, in order to deliver a healthy profit margin and revenue growth. Partner with the Product Management leadership to execute the Bank's strategic plan, with specific focus on leading efforts to develop and operate profitable banking products. Meet product development objectives, manage product health, and responsiveness to market dynamics. Support the product lifecycle process and executing their work within the department's standards on deliverables for business case development, business requirement gathering, product design, implementation, and maintenance. Lead the research, analysis, design, development, pricing, and implementation of new products, and modification and enhancements to existing products. Ensure the product suite's success in managing product health and effectiveness, pro-actively addresses obstacles to product development, product adoption, deteriorating product performance, competitive analysis, and complications in service delivery. Assist management in identifying, assessing and implementing risk control procedures for assigned products and channels. Foster strong, healthy working relationships with senior leaders in partner departments (including Lending, Credit Administration, Risk Management/Compliance, IT and other internal support departments, and third-party services), as well as facilitate team's contribution to and compliance with technical processes and requirements, risk mitigation, efficiency, and customer service. Lead and develop a team; responsible for hiring, coaching, performance management, training and development.

Requirements

8+ years of related experience in Product Management, Treasury Management Sales or similar field.
Bachelor's degree in related field required.
Previous leadership experience required.
Advanced knowledge of general financial services or banking products and services.
Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
Advanced knowledge of banking products, including treasury management, credit cards, as well as pricing dynamics. Market specific awareness.
Advanced experience with Product Management Methodology including new product launches, road mapping, business cases, product enhancements, communication and marketing plans, and robust executive management presentations and reporting development.
Advanced communication and presentation skills with the ability to influence senior leadership.
Strong knowledge of digital banking platforms, Open Banking frameworks, API architecture, and integration technologies.
Experience managing file delivery, host-to-host connectivity, treasury management, payments, and commercial banking solutions.
Proven ability to lead cross-functional teams and deliver complex technology initiatives.
Strong analytical, strategic planning, and stakeholder management skills.

Nice To Haves

Experience with treasury management products, commercial banking, and payment ecosystems.
Knowledge of ISO 20022, ACH, Fedwire, RTP, embedded finance, and Banking-as-a-Service (BaaS) solutions.
Agile, Scrum, SAFe, or Product Management certifications.
Experience managing vendor partnerships, fintech integrations, and digital transformation initiatives.

Responsibilities

Manage the complete lifecycle of the assigned suite of banking products within the Bank's commercial product portfolio.
Develop and execute the Bank's Product strategy and roadmap in conjunction with business partners.
Provide leadership to realize concepts and potential key innovations into tangible, profitable products aligned with the Bank's objectives.
Lead a team of Product Analysts through the product lifecycle from concept to maintenance.
Complete market research to monitor trends, develop reports for key stakeholders, and provide recommendations on product suite and pricing strategy.
Execute the Bank's strategic plan, focusing on developing and operating profitable banking products.
Meet product development objectives, manage product health, and ensure responsiveness to market dynamics.
Support the product lifecycle process and execute work within department standards for deliverables.
Lead research, analysis, design, development, pricing, and implementation of new products and enhancements to existing products.
Ensure the product suite's success by managing product health and effectiveness.
Pro-actively address obstacles to product development, product adoption, deteriorating product performance, competitive analysis, and complications in service delivery.
Assist management in identifying, assessing, and implementing risk control procedures for assigned products and channels.
Foster strong working relationships with senior leaders in partner departments.
Facilitate team's contribution to and compliance with technical processes and requirements, risk mitigation, efficiency, and customer service.
Lead and develop a team, including hiring, coaching, performance management, training, and development.