Senior Digital Implementation & Testing Lead (Digital Channel)

U.S. Bank•Minneapolis, MN

1d•$105,400 - $124,000

About The Position

The Senior APS1 Implementation & Testing Lead is responsible for driving the successful onboarding, testing, and launch of financial institutions (FIs) into Elan’s digital acquisition programs, with a primary focus on APS1. This role is highly execution-focused and plays a critical part in accelerating client launches by owning testing, resolving integration issues, and driving readiness across internal teams, external partners, and FI stakeholders. The position operates at the intersection of digital product implementation, vendor coordination, and technical execution, ensuring FIs move efficiently from onboarding through launch and into production.

Requirements

Bachelor's degree, or equivalent work experience
Eight or more years of experience in marketing or related field
10+ years experience in Technical project management
10+ years experience in Digital implementations
10+ years experience in Platform onboarding or integration-based roles
Strong experience with Testing / QA / UAT processes
Strong experience with Multi-party coordination across vendors and stakeholders
Ability to understand and navigate Web-based integrations
Ability to understand and navigate Data dependencies and system interactions
Proven ability to manage multiple parallel workstreams
Strong problem-solving and issue resolution skills
High sense of ownership, urgency, and accountability
Excellent communication skills (clear, direct, concise)
Experience in financial services, fintech, or regulated environment
Familiarity with API or widget-based integrations
Familiarity with Digital banking platforms or customer-facing web systems
Experience working with third-party vendors (SaaS, martech, or platform providers)
Exposure to data validation, testing environments, or system configuration workflows

Responsibilities

Own end-to-end testing for APS1 onboarding, including: Test account setup and validation, Widget behavior and offer display verification, Data pass-through validation.
Execute and manage UAT cycles across multiple FIs simultaneously.
Ensure all readiness criteria are met prior to launch.
Validate branding, configuration, and customer experience outputs.
Actively manage late-stage onboarding activities for FIs.
Ensure all technical, data, and configuration requirements are completed.
Push FIs through final readiness steps to achieve go-live.
Prevent delays by proactively identifying gaps and risks.
Own resolution of FIs in the Exceptions Path.
Identify and help resolve: Data gaps, Suppression requirements, Missing integration inputs.
Coordinate with FI technical teams, platform providers, and TransUnion to close issues.
Reduce onboarding delays by accelerating clearance of exception requirements.
Act as primary point of coordination for issue resolution across: TransUnion (APS1 widget, prescreen logic), Online banking platforms (Q2, Alkami, Candescent, others), Internal teams and FI partners.
Quickly diagnose issues and determine likely root cause.
Assign clear ownership and drive resolution to completion.
Maintain issue tracking and escalation discipline.
Work closely with external partners to ensure timely execution.
Hold vendors accountable for timelines and deliverables.
Facilitate technical discussions and ensure alignment across parties.
Drive execution momentum across multiple organizations.
Monitor newly launched implementations for issues.
Address defects, inconsistencies, and production gaps quickly.
Support white-glove FI implementations and escalations.
Ensure stable performance following FI launch.
Identify recurring onboarding and testing issues.
Develop repeatable testing frameworks, checklists, and workflows.
Improve speed and consistency of FI onboarding.
Support scaling from limited onboarding to multi-platform execution.

Benefits

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution and pension