Data Analyst II-Digital Analytics

Staples•Framingham, MA

4d•Hybrid

About The Position

This Senior Digital Analyst will be responsible for driving insights and recommendations related to the end-to-end purchasing customer journey for Staples B2C and B2B digital strategy across both Web and App platforms. This role requires an excellent collaborator, communicator, and analyst with extensive hands-on data experience. The successful candidate is a problem solver in a fast-moving and highly diverse environment and will be able to handle multiple projects simultaneously while ensuring accuracy and timeliness are not compromised. In addition to strong analytical skills, the Analyst must be adept at communicating findings to senior leadership and business stakeholders across the organization in both verbal and presentation formats.

Requirements

Bachelor’s Degree (BA/BS) in Data Analysis, Computer Science, Statistics, or a related field or equivalent work experience
2+ years of demonstrated experience as a Data Analyst or related role
2+ years of experience with A/B testing and other experimentation methods (such as pre/post, synthetic control, multi-armed bandits, etc.)
2+ years of experience with data querying / processing languages such as SQL, and Python / R
2+ years of experience with data visualization tools (Power BI, etc.)

Nice To Haves

Master’s degree in related field
Experience in predictive modeling and machine learning
experience with Adobe Analytics is a plus.

Responsibilities

Work closely with Product Management and Digital Experience partners to provide insights and recommendations to improve the end-to-end purchase customer journey, inclusive of the Web and App experiences.
Be the subject matter expert on A/B testing and other experiment methods, providing consultative support and ensuring campaigns are set up to deliver accurate data collection and robust impact measurement.
Build self-service reporting so Analytics and stakeholders have full visibility into how customers are engaging with the site experiences teams own, and are able to identify opportunities for improving the customer experience.
Use your keen analytical skills and business acumen to help solve complex problems, communicate insights, and advance our reporting capabilities.