Senior DevOps Engineer
About The Position
Bitsight is seeking an experienced, adaptable Senior DevOps Engineer to join its multicultural DevOps team within Platform Engineering. The team streamlines and automates development and operations to support faster, more efficient, reliable software delivery. Development and DevOps work together as one engineering team to deliver business value. The Senior DevOps Engineer will serve as a technical reference and strategic leader. The role operates, scales, and troubleshoots Bitsight’s SaaS cloud infrastructure, with a focus on reliability, efficiency, and security. It also involves system-level design, proactive performance and scalability problem-solving, AI-enabled infrastructure automation, cross-team collaboration, technical leadership, documentation, and mentoring. The position is remote in the United States and restricted to the Eastern Time Zone. Occasional off-shift availability may be needed for production issues or maintenance.
Requirements
- Proven experience as a DevOps or Operations engineer in a SaaS environment.
- Extensive Linux systems experience; Ubuntu, Debian, or CentOS preferred.
- General automation scripting experience with Bash and Python.
- Deep experience with Docker, Kubernetes, and major cloud providers such as AWS, Google Cloud, or Azure.
- Strong expertise in infrastructure-as-code principles and tools such as Terraform.
- Fluency in using AI tools to accelerate infrastructure delivery, with the ability to safely validate, govern, and measure the ROI of AI-assisted automation.
- Strategic thinking, including understanding customers’ jobs to be done and using empirical data to guide decisions.
- Bias for action on difficult decisions, accountability, and proactive communication with stakeholders.
- Well-organized and team-oriented, with excellent written and spoken English communication skills.
Nice To Haves
- Familiarity with CI/CD tools such as Jenkins and GitLab.
- Familiarity with configuration management tools such as Chef and Ansible.
- Experience with observability, monitoring, and logging stacks such as Prometheus, Grafana, JSM, Datadog, Sumo Logic, ELK, or Groundcover.
- Strong understanding of network engineering and security principles, including internet protocols, firewalls, and routing.
Responsibilities
- Operate, scale, and troubleshoot Bitsight’s SaaS cloud infrastructure, focusing on reliability, efficiency, and security.
- Provide occasional off-shift availability for production issues or maintenance.
- Address complex system-level designs affecting multiple components and proactively anticipate performance and scalability issues.
- Develop self-optimizing infrastructure systems and use AI to accelerate feature delivery, validating AI-assisted automation manually and in staging before production deployment.
- Manage the costs and return on investment of AI-driven systems.
- Improve team efficiency by breaking complex problems into optimized parallel work streams.
- Propose solutions, lead design-level discussions, and provide technical advice that affects multiple teams.
- Drive organizational infrastructure best practices and advocate for high-quality documentation.
- Mentor early-stage senior engineers on system design.
- Communicate project status, risks, and milestones proactively to stakeholders.
Benefits
- Bitsight offers best-in-class benefits; specific benefits are not listed.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
