Senior Desktop Technology Strategist

Transamerica•Cedar Rapids, IA

2d•Hybrid

About The Position

This position will be part of the ET Digital Workplace Services function, responsible for managing strategic technical and operational partnerships with 3rd party organizations who will supply various operational functions to AEGON. The role of Sr IT Desktop Strategist will work to identify opportunities to improve service performance.

Requirements

Bachelor’s degree in Information Systems, Computer Science or technically related field, or an equivalent combination of education and experience may be considered.
Minimum of 5+ years demonstrated related experience.
Strong written and verbal communication skills enabling effective articulation of strategy
Breadth of knowledge across majority of technology disciplines including web, database, data center, network, and workforce computing technologies
Deep understanding of modern endpoint management ecosystems, including SCCM, Intune, and automated application delivery frameworks, with the ability to drive modernization and standardization across a global environment.
Proven understanding of cloud technologies available
Experience modernizing legacy code and automations with SQL databases, Visual Studio, and GitHub (branching, pull requests, CI), refactoring into maintainable, testable components.
Experience with cloud-based virtual desktops including Azure Virtual Desktop (AVD), AWS WorkSpaces, Citrix, and Nerdio, covering deployment, scaling, image management, security, and cost optimization.
Experience with ServiceNow (SNOW) and enterprise ITSM processes, including automated PC provisioning/build pipelines (physical and virtual), Hardware Asset Management (HAM), Software Asset Management (SAM), full asset and lifecycle management workflows, and cost/billing reconciliation.
Strong understanding of technology architecture principles
Ability to convert complex information into simple, explainable solutions
Understanding of current and future business needs met by infrastructure platforms
Possesses a strong planning orientation with integrative and strategic thinking skills
Ability to quickly learn and apply new concepts and coach others in new technologies and strategies
Ability to drive and achieve consensus/support from large diverse groups

Nice To Haves

Strong written and verbal communication skills, with the ability to clearly articulate technical strategy
Broad knowledge across key technology disciplines, including web, database, data centre, network, and workforce computing technologies
Deep expertise in modern endpoint management ecosystems such as SCCM, Intune, and automated application delivery frameworks, with the ability to drive global standardisation and modernisation
Strong understanding of cloud technologies and the major vendors providing cloud services
Experience modernising legacy code and automations using SQL, Visual Studio, and GitHub (branching, pull requests, CI), creating maintainable and testable solutions
Hands‑on experience with cloud‑based virtual desktop platforms, including Azure Virtual Desktop (AVD), AWS WorkSpaces, Citrix, and Nerdio, across deployment, scaling, image management, security, and cost optimisation
Experience using ServiceNow (SNOW) and ITSM processes, including automated PC provisioning pipelines, Hardware and Software Asset Management, full asset lifecycle workflows, and cost/billing reconciliation

Responsibilities

Responsible for maintaining Enterprise Technology’s Desktop Technology Strategy, ensuring that corresponding strategic goals are planned, advanced and achieved, and that they deliver business value.
Provides direction for the vendor desktop strategy to ensure those technologies are cohesive and in sync
Provide hands on technology expertise to current desktop systems
Strengthens alignment by participating in in strategic and operational planning activities involving GTS service owners and top technical staff.
Provides consulting on operational processes to maintain strategic alignment and minimize customer impact.
Provides consulting for architecture team in reviewing strategic technologies and solution design.
Constantly engage in challenging the status-quo and bringing in more value to the organization through in-house/external technology solutions
Conducts research for IT projects that are strategic in nature.
Assess various technologies, products, and services related to the management of performance-based information

Benefits

Competitive Pay
Bonus for Eligible Employees
Pension Plan
401k Match
Employee Stock Purchase Plan
Tuition Reimbursement
Disability Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Employee Discounts
Career Training & Development Opportunities
Paid Time Off starting at 160 hours annually for employees in their first year of service.
Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
Adoption Assistance
Employee Assistance Program
Back-Up Care Program
PTO for Volunteer Hours
Employee Matching Gifts Program
Employee Resource Groups
Inclusion and Diversity Programs
Employee Recognition Program
Referral Bonus Programs