Senior Designer

Floor & Decor • Langhorne, PA

13d

About The Position

Floor & Decor Senior Designers lead the design team and provide customers with a seamless, consultative design service from start to finish. They build lasting customer relationships and brand loyalty by understanding project needs, explaining project requirements, and creating design concepts that reflect customers’ personal style, lifestyle, and budget. The role serves residential and professional customers on residential and commercial projects, advising on tile, wood, stone, and accessories, and managing customer projects through all phases, from inquiry to installation.

The position requires a design education, six years of interior design experience in lieu of education, or a combination of education and experience equivalent to six years. The minimum base pay is $16.78 per hour, with higher starting pay available based on experience. Limited car travel may be required. Work takes place in an environment frequently exposed to a warehouse and moving vehicles, with noise typically ranging from moderate to noisy. The role involves medium physical work, including lifting or moving objects and occasional standing, walking, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling.

Requirements

• Design education (BA or AA in Interior Design), six years of interior design experience in lieu of design education, or a combination of education and experience equal to six years.
• Proficient in basic mathematical skills.
• Self-motivated and able to multitask in a fast-paced environment.
• Excellent verbal, written, and interpersonal skills.
• Basic computer knowledge, including the Microsoft Office suite.
• Internal candidates must have 24 months of experience in a Floor & Decor Designer position.

Nice To Haves

• Prior retail or sales experience preferred.
• Knowledge of hard surface flooring is a plus.

Responsibilities

• Build and maintain lasting relationships with residential and professional customers in the industry.
• Greet store customers helpfully and support walk-in design needs.
• Schedule design appointments for existing and potential customers, develop clientele through networking and referrals, and follow up on leads generated within the store.
• Advise homeowners, interior designers, and builders on tile, wood, stone, and accessories for residential and commercial projects.
• Design and sell complete, functional, and aesthetically appealing solutions.
• Manage multiple simultaneous customer projects through all phases with accuracy, timeliness, follow-up, and consistent, concise communication.
• Use company communication tools and email consistently and proficiently.
• Collaborate and communicate with store leadership and employees to manage projects from inquiry to installation and achieve sales and other goals.
• Support company initiatives and goals by modeling and coaching best practices with store employees.
• Engage with current and emerging design trends in the market.
• Understand and use design applications, including Salesforce, the proprietary Online Design Appointment Scheduler, and MyProject.
• Participate in local professional affiliations such as ASID and NKBA.
• Perform other duties as assigned.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays plus a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree