Senior Demand Planner
About The Position
The Senior Demand Planner manages forecasts for assigned products and customers, aggregating them through product lines to Business and Channel levels within the Security business unit, which includes Master Lock, SentrySafe, Yale, and August. The role develops volume and gross sales forecasts through analytical and collaborative methods, using Oracle Demantra and tools such as Oracle Analytics, Microsoft Power BI, Tableau, and AI-assisted tools such as Claude for reporting, root-cause analysis, and performance tracking. The planner leads discussions in the Sales and Operations Planning (S&OP) process and facilitates forecasting meetings with internal and external stakeholders, including major retail partners. The role may also serve as a member or lead on demand-planning and other cross-functional projects. Key performance measures include forecast accuracy, bias, and service. This hybrid role reports to the Deerfield, Illinois headquarters Tuesday through Thursday, with remote work flexibility on Monday and Friday. Success requires independent work, strong analytical and technical aptitude, and effective collaboration across Supply Chain, Business Units, Sales, Finance, and customers.
Requirements
- At least 5 years of demand-planning and/or sales-analytics experience; experience supporting big-box retail customers is preferred.
- Working knowledge of Oracle Demantra or a comparable advanced planning system is required.
- Experience with Oracle Analytics, Microsoft Power BI, or comparable business-intelligence tools for reporting and analysis is required.
- Advanced knowledge of Microsoft Excel.
- Basic knowledge of business math, including gross margin percentage, inventory turns, and ROI.
- Strong analytical skills and excellent database and spreadsheet capabilities; comfort working with large data sets.
- Ability to learn and manage a variety of database applications, including customer-specific online systems.
- Strong written and verbal communication skills and ability to partner cross-functionally and work with all levels of the organization.
- Ability to multitask, adapt quickly to changes in direction and priorities, and work with a sense of urgency.
- Ability to work with a high level of detail, accuracy, and accountability.
- Team-oriented approach and ability to communicate daily with management and sales.
Nice To Haves
- Bachelor's degree preferred; relevant experience may be considered in lieu of a degree.
- Hands-on forecasting experience in Oracle Demantra.
- Experience with additional data-visualization software such as Tableau.
- Experience using AI tools such as Claude for data analysis, reporting automation, or insight generation.
- Statistical or time-series forecast-modeling experience.
- Experience with retailer online portals such as Walmart Retail Link or The Home Depot vendor portal.
- Experience supporting big-box retail customers.
Responsibilities
- Manage high-volume, big-box retail key account forecasts in Oracle Demantra and present forecasts during the S&OP process.
- Manage promotion and event forecasts for assigned accounts, including seasonal and holiday events, line reviews, retailer resets, and timing expectations with customers and internal stakeholders.
- Drive forecasting engagement and collaboration with Business Units through S&OP processes and the Annual Operating Plan (AOP) for assigned accounts.
- Meet forecast accuracy and bias targets for assigned categories and conduct root-cause analysis using Oracle Demantra, Oracle Analytics, and Microsoft Power BI to improve forecast performance.
- Develop and maintain new-product launch forecasts, including mechanical security and connected smart lock products, and collaborate with stakeholders on performance and lifecycle decisions.
- Build and maintain reporting and analysis using Oracle Demantra data in Oracle Analytics and Microsoft Power BI, using AI tools such as Claude to accelerate analysis and reporting and translate data into actionable insight.
- Serve as a key team member on innovative demand-planning projects, process improvements, and other cross-functional projects.
- Identify and recommend improvements to forecast accuracy using statistical models, industry knowledge, and best practices.
Benefits
- Annual bonus plan based on company and individual performance or a role-based sales incentive plan.
- Comprehensive health plans.
- 401(k) program with a company contribution.
- Product discounts.
- Flexible time-off benefits.
- Adoption benefits.
- Employee Resource Groups (ERGs).
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What This Job Offers
Job Type
Full-time
Career Level
Senior
