Senior Demand Planner

Master Lock • Deerfield, IL

2d • Hybrid

About The Position

The Senior Demand Planner manages forecasts for a defined set of products and customers, aggregating them to product-line, Business, and Channel levels within the Security business unit, which includes the Master Lock, SentrySafe, Yale, and August brands. The role develops volume and gross sales forecasts using analytical and collaborative methods in Oracle Demantra and uses Oracle Analytics, Microsoft Power BI, Tableau, and AI-assisted analysis tools such as Claude for reporting, root-cause analysis, and performance tracking.

The position leads discussions through the Sales and Operations Planning (S&OP) process and facilitates forecasting meetings with internal and external stakeholders, including major retail partners. It may also contribute to or lead innovative demand-planning and cross-functional projects. Key performance measures include forecast accuracy, bias, and service. The role calls for independent work, strong analytical and technical aptitude, and collaboration across Supply Chain, Business Units, Sales, Finance, and customers.

This position is eligible for a hybrid schedule, reporting to the Deerfield, Illinois headquarters Tuesday through Thursday, with the option to work remotely Monday and Friday.

Requirements

• At least 5 years of demand planning and/or sales analytics experience.
• Working knowledge of Oracle Demantra or a comparable advanced planning system.
• Experience with Oracle Analytics, Microsoft Power BI, or comparable business intelligence tools for reporting and analysis.
• Advanced knowledge of Microsoft Excel.
• Basic knowledge of business math, including gross margin percentage, inventory turns, and return on investment.
• Strong analytical skills and excellent database and spreadsheet capabilities; comfort working with large data sets.
• Ability to learn and manage a variety of database applications, including customer-specific online systems.
• Strong written and verbal communication skills and ability to work as a cross-functional partner with all levels of the organization.
• Ability to multitask, adapt quickly to changes in direction and priorities, and work with a sense of urgency.
• Ability to work with a high level of detail, accuracy, and accountability.
• Team-oriented approach and ability to communicate daily with management and sales.

Nice To Haves

• Bachelor's degree preferred; relevant experience may be considered in lieu of a degree.
• Demand planning or sales analytics experience supporting big-box retail customers preferred.
• Hands-on forecasting experience in Oracle Demantra strongly preferred.
• Experience with additional data visualization software such as Tableau preferred but not required.
• Experience using AI tools such as Claude for data analysis, reporting automation, or insight generation preferred.
• Statistical or time-series forecast modeling experience is a plus.
• Experience with retailer online portals such as Walmart Retail Link or The Home Depot's vendor portal is a plus.

Responsibilities

• Manage high-volume forecasts for big-box retail accounts such as The Home Depot, Walmart, Target, and Best Buy using Oracle Demantra, and present forecasts during the S&OP process.
• Manage promotion and event forecasts for assigned accounts, including seasonal and holiday events, line reviews, and retailer resets, and coordinate timing expectations with customers and internal stakeholders.
• Drive forecasting engagement and collaboration with Business Units through S&OP processes and the Annual Operating Plan (AOP) for assigned accounts.
• Meet forecast accuracy and bias targets for assigned categories and conduct root-cause analysis using Oracle Demantra, Oracle Analytics, and Microsoft Power BI to improve forecast performance.
• Develop and maintain new-product launch forecasts, including forecasts for mechanical security and connected smart lock products, and collaborate with stakeholders on product performance and lifecycle decisions.
• Build and maintain reporting and analysis using Oracle Demantra data in Oracle Analytics and Microsoft Power BI; use AI tools such as Claude to accelerate analysis and reporting and translate data into actionable business insights.
• Contribute as a key team member to innovative demand-planning projects, process improvements, and other cross-functional projects.
• Identify and recommend forecast-accuracy improvements using statistical models, industry knowledge, and best practices.

Benefits

• Annual bonus plan based on company and individual performance or a role-based sales incentive plan.
• Comprehensive health plans.
• 401(k) program with a company contribution.
• Product discounts.
• Flexible time-off benefits.
• Adoption benefits.
• Employee Resource Groups (ERGs).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior