Senior Data Center Technician

Cynet Systems•Milpitas, CA

About The Position

The Senior Data Center Technician installs, configures, and commissions server hardware in enterprise data center environments in accordance with deployment standards and operational procedures. The role performs diagnostics and troubleshooting, isolates faults, replaces components, and maintains hardware to reduce downtime. It also carries out rack-and-stack work, cable management and labeling, grounding verification, and post-deployment quality checks. The technician supports server decommissioning, hardware refresh projects, inventory and asset lifecycle management, and network and infrastructure initiatives. The role manages service tickets and incident escalation while meeting SLA and KPI targets, and creates technical documentation, runbooks, and knowledge base articles. PowerShell, Python, and Bash are used to automate routine administrative, reporting, and operational tasks. The position emphasizes safety compliance, collaboration, process improvement, and customer service in mission-critical environments.

Requirements

Experience supporting large-scale data center environments.
Experience with server deployment, hardware diagnostics and troubleshooting, rack-and-stack operations, cabling, and infrastructure maintenance.
Experience in Windows environments, network support, incident management, and hardware lifecycle management.
Knowledge of data center operations, server installation and startup/shutdown, hardware deployment and staging, hardware refresh and decommissioning, and cable management and labeling.
Knowledge of network infrastructure support, grounding and safety compliance, network design and implementation, incident management and escalation, ticket management systems, and SLA and KPI adherence.
Scripting skills in PowerShell, Python, and Bash, including process automation and system administration scripting.
Strong analytical thinking and problem-solving skills.
Self-motivated, results-driven, and accountable, with ownership and process improvement orientation.
Team collaboration, leadership, and customer focus.
Strong verbal and written communication skills.
Technical documentation skills.

Nice To Haves

CompTIA A+ certification.
CompTIA Server+ certification.
CCENT certification.
CCNA certification.
MCP certification.
MCSE certification.

Responsibilities

Install, configure, and commission server hardware according to deployment standards and operational procedures.
Perform hardware diagnostics and troubleshooting, isolate faults, and replace components to reduce downtime.
Execute rack-and-stack operations, cable management and labeling, grounding verification, and post-deployment quality checks.
Maintain servers and support hardware refresh, decommissioning, and asset lifecycle activities.
Support network infrastructure and data center operations.
Use scripting and automation to improve operational efficiency and automate routine administrative and reporting tasks.
Manage service tickets, incidents, and escalations while meeting SLA and KPI targets.
Create and maintain technical documentation, runbooks, and knowledge base articles.
Collaborate with network, infrastructure, and operations teams on data center initiatives and incident resolution.
Perform quality assurance checks and data center inventory management.
Follow change management procedures and comply with safety requirements and training.