Senior Data Center Engineer - Alpharetta, GA

DigitalOcean • Alpharetta, GA

19h • Onsite

About The Position

DigitalOcean is seeking a Senior Data Center Engineer to build and scale reliable data center infrastructure for its cloud and AI platform. The role owns complex deployments and repairs with limited instruction, serves as an escalation point for difficult or recurring issues, and improves team operations. The engineer will mentor technicians and engineers, lead smaller projects, and help establish standards that support reliable data center operations.

The position is onsite in Alpharetta, Georgia. The shift schedule is to be confirmed. The role includes an on-call rotation and may involve 12-hour shifts during non-standard hours, including evenings, nights, weekends, and holidays. Travel is typically up to 10% domestically between locations during the workday, with occasional overnight trips to other domestic sites. The position requires standing throughout the day and lifting objects up to 50 pounds.

The compensation range is $106,000–$130,000. The role is eligible for DigitalOcean’s annual bonus plan and may be eligible for a new-hire equity grant, subject to plan terms and local eligibility.

Requirements

• Bachelor’s degree or 4 years of equivalent work experience.
• 3 years of experience troubleshooting IT systems.
• Experience deploying and troubleshooting GPU hardware at scale for AI workloads.
• Strong understanding of infrastructure hardware deployment and troubleshooting across networking, hardware, and Linux operating systems.
• Strong understanding of Linux operating systems and proficiency with bash scripting.
• Working knowledge of data center power and cooling, and a strong understanding of cabling plans and best practices.
• Strong problem-solving skills and comfort performing deep technical dives to resolve issues quickly and efficiently.
• Ability to operate and navigate effectively through ambiguity.
• Experience mentoring or training junior engineers and technicians.
• Willingness to participate in an on-call rotation.
• Ability to travel up to 10% domestically, including occasional overnight stays at other sites.
• Ability to be on your feet all day and lift objects up to 50 pounds.
• May work 12-hour shifts, including non-standard business hours such as evenings, nights, weekends, and holidays.

Responsibilities

• Own complex deployments from start to finish, including GPU and AI infrastructure, servers, network, and storage hardware.
• Troubleshoot complex and recurring hardware, network, GPU, and Linux operating system issues as an escalation point.
• Lead reviews of data center events and incidents, use data to identify root causes, and drive fixes through timely resolution and closure.
• Review new data center spaces, cages, and suites against power, cooling, and cabling standards.
• Write, review, and approve operational documentation, runbooks, and procedures; improve and standardize site procedures.
• Track and report operational metrics and recommend improvements.
• Provide input on hardware, materials, and staffing needs for upcoming projects.
• Lead site-wide projects and mentor Data Center Technicians and Engineers.
• Partner with peers and leaders across teams and share knowledge through documentation, demos, and team learning sessions.
• Ensure RMA, inventory, and asset management processes are followed consistently at the site.

Benefits

• Reimbursement for relevant conferences, training, and education, subject to company policy.
• Benefits may include flexible time off, local team meetups, and mental health and well-being support.
• Eligible employees may receive equity compensation, which may include a new-hire equity grant.
• Eligible employees may participate in DigitalOcean’s annual bonus plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior