Intake Coordinator - Alpharetta, GA

Local Infusion • Alpharetta, GA

14h • Onsite

About The Position

Local Infusion is hiring an Insurance & Intake Coordinator, referred to as an “Infusion Guide,” to coordinate infusion referrals and intake while delivering excellent service to patients and referring providers. The role contributes to the company’s growth and helps ensure patients receive a high level of infusion therapy care. It is based onsite at the Local Infusion center in Alpharetta, Georgia, and is full-time with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m. The ideal candidate has experience reading medical charts and handling insurance pre-authorizations. The position offers a starting salary of $25 per hour, plus a quarterly bonus based on metrics and benefits. A dedicated six-week training plan is provided.

Requirements

• Healthcare experience.
• Experience with insurance prior authorizations.
• Experience with medical terminology.
• Overall medical insurance experience.
• Ability to quickly grasp new apps.
• Strong familiarity and experience using Electronic Health Records (EHR) systems.
• Provide documentation of a negative TB test from within the last two years.
• Hold a current BLS certification.
• Provide hepatitis B and influenza vaccination records as part of onboarding.

Nice To Haves

• Prior experience in infusion.
• Passion for patient care and delivering exceptional patient experiences.
• Experience reading medical charts.

Responsibilities

• Handle all aspects of the infusion referral process, including obtaining authorizations, financial counseling, and benefit investigation.
• Liaise with referring providers to obtain documentation required for treatment and communicate patient status.
• Communicate the referral process and status to patients in a customer-centric way.
• Communicate openly with referring and prescribing providers.
• Assist in maintaining medical inventory and office supplies.

Benefits

• Medical, dental, and vision insurance through the employer plan.
• Short- and long-term disability coverage.
• 401(k) with employer matching.
• 15 days of PTO.
• Paid parental leave and a flexible return-to-work policy.
• Professional development opportunities.
• Quarterly bonus based on metrics.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed