Senior Data Center Engineer - Alpharetta, GA
About The Position
DigitalOcean is seeking a Senior Data Center Engineer to build and scale reliable data center infrastructure for its cloud and AI platform. Based onsite in Alpharetta, Georgia, this role reports to the Data Center Manager and owns complex deployments and repairs with limited instruction. The engineer serves as an escalation point for difficult and recurring issues, improves team operations, mentors technicians and engineers, leads smaller projects, and helps establish standards for reliable site operations. The role involves deploying and troubleshooting GPU and AI infrastructure, servers, network, and storage hardware; investigating incidents and driving root-cause fixes; assessing data center spaces against power, cooling, and cabling standards; and maintaining operational documentation and metrics. The engineer also contributes to planning for hardware, materials, and staffing, leads site-wide projects, supports consistent RMA, inventory, and asset management, and collaborates across teams. The position is onsite in Alpharetta, GA. Shift schedules are to be confirmed. Work may include 12-hour shifts at non-standard times, including evenings, nights, weekends, and holidays. The role includes an on-call rotation and travel, typically up to 10% domestically, with occasional overnight stays at other sites.
Requirements
- Bachelor’s degree or 4 years of equivalent work experience.
- 3 years of experience troubleshooting IT systems.
- Experience deploying and troubleshooting GPU hardware at scale for AI workloads.
- Strong understanding of infrastructure hardware deployment and troubleshooting across networking, hardware, and Linux OS.
- Strong understanding of Linux operating systems and proficiency with bash scripting.
- Working knowledge of data center power and cooling, and a strong understanding of cabling plans and best practices.
- Strong problem-solving skills and ability to perform deep technical investigations to resolve issues efficiently.
- Ability to operate and navigate effectively through ambiguity.
- Experience mentoring or training junior engineers and technicians.
- Willingness to participate in an on-call rotation.
- Ability to be on your feet all day and lift objects up to 50 lbs.
- Ability to travel up to 10% domestically, including occasional overnight stays at other sites.
- May work 12-hour shifts, including evenings, nights, weekends, and holidays.
Responsibilities
- Own complex deployments from start to finish, including GPU and AI infrastructure, servers, network, and storage hardware.
- Serve as an escalation point for troubleshooting complex and recurring hardware, network, GPU, and Linux OS issues.
- Lead reviews of data center events and incidents, identify root causes using data, and drive fixes through timely resolution and closure.
- Review new data center spaces, cages, and suites against power, cooling, and cabling standards.
- Write, review, and approve operational documentation, runbooks, and procedures; improve and standardize site procedures.
- Track and report operational metrics and recommend improvements.
- Provide input on hardware, materials, and staffing needs for upcoming projects.
- Lead site-wide projects and mentor Data Center Technicians and Engineers.
- Partner with peers and leaders across teams and share knowledge through documentation, demos, and team learning sessions.
- Ensure RMA, inventory, and asset management processes are followed consistently at the site.
- Participate in an on-call rotation.
- Travel domestically to multiple locations during the workday and occasionally to other sites for overnight stays.
Benefits
- Annual bonus plan eligibility for non-sales roles, subject to plan terms and local eligibility; bonus amounts depend on company and individual performance.
- May be eligible for a new hire equity grant, subject to plan terms, local eligibility, and applicable approval.
- Eligible employees may have the opportunity to participate in the Employee Stock Purchase Program in participating countries.
- Reimbursement for relevant conferences, training, and education, subject to company policy.
- Benefits may include flexible time off, local team meetups, and mental health and well-being support; offerings and eligibility vary by location.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
