Senior Data Analyst - Center for Clinical Excellence - Full Time

SolutionHealth • Manchester, NH

2d

About The Position

The Senior Data Analyst provides day-to-day analytical support for projects and reports addressing organizational strategic imperatives and Elliot Management System needs. The role develops analytics supporting system-wide approaches to health care delivery and population health, including Accountable Care Organization models and shared savings programs.

As part of the Center for Clinical Excellence, the analyst supports quality initiatives by identifying and developing process and outcome metrics, designing or redesigning processes and workflows, validating data, and collecting and analyzing data. The role supports organizational goals for quality outcomes, efficient systems of care, and exceptional patient experience. The analyst becomes an in-house expert on system databases and visualization tools and assists junior analysts with key reporting products.

The analytics team provides consulting, coaching, research, analysis, and reporting for Quality, Utilization, Regulatory, Operations, and Performance Improvement initiatives. It designs and develops intuitive, data-driven tools that support self-directed decision-making. The position is scheduled Monday through Friday, 8 a.m. to 5 p.m.

Requirements

• Bachelor’s degree in analytics, computer science, engineering, public health, or a related field.
• Three to five years of prior analytics and/or quantitative work experience; healthcare experience preferred.
• Strong data analytics and reporting experience.
• Strong problem-solving, troubleshooting, root-cause analysis, and analytical skills, including experience analyzing data for improvement, population health, and/or research.
• Advanced Microsoft product skills, including Excel and Visio; strong Excel skills are required.
• Experience analyzing large datasets and creating dashboards.
• Excellent oral and written communication skills, including the ability to present complex information effectively to a wide range of audiences.
• Experience with medical terminology, including ICD-10, CPT, and other medical taxonomies.
• Ability to prioritize multiple projects and assignments, work independently and as part of a team, and handle complex assignments and projects.
• Leadership skills, including the ability to learn, lead, coach, teach, and inspire.
• Ability to take initiative in organizing people, processes, and projects; professionalism and confidence when interacting with clinical and business units and cross-functional areas.
• Customer-centric perspective, curiosity, use of humble inquiry, and a growth mindset.
• Ability to maintain confidentiality and comply with requirements for sensitive information; understanding of HIPAA requirements and use of information for improvement.
• Working knowledge of hospital regulatory reporting and incentive programs, including CMS IQR/OQR, Value Based Purchasing, and Promoting Interoperability.
• Working knowledge of ambulatory reporting and quality programs such as ACO, Quality Payment Program, and HEDIS.
• Knowledge of Crystal Reports.
• Strong knowledge and experience with SQL, including queries, views, stored procedures, and table-driven dynamic SQL.
• Knowledge and experience with a data manipulation and analysis programming language such as R, Python, or similar.
• Knowledge and experience with EPIC EHR.
• Proficiency with Microsoft Office Suite and strong PC skills.
• Experience using data visualization software such as Tableau or Microsoft Power BI.

Nice To Haves

• Master’s degree in public health, healthcare administration, or another healthcare-related field.
• Certified Professional of Healthcare Quality (CPHQ) certification.
• Certified Health Data Analyst (CHDA) certification.
• Prior analytics and/or quantitative work experience in a healthcare setting.

Responsibilities

• Provide day-to-day analytical support for projects and reports addressing organizational strategic imperatives and Elliot Management System needs.
• Develop analytics supporting system-wide health care delivery models, population health, Accountable Care Organization models, and shared savings programs.
• Support quality initiatives by identifying and developing appropriate process and outcome metrics.
• Support process and workflow design and redesign.
• Validate, collect, and analyze data.
• Support organizational goals related to quality outcomes, efficient systems of care, and patient experience.
• Develop expertise in system databases and visualization tools.
• Assist junior analysts in delivering key reporting products.
• Provide consulting, coaching, research, analysis, and reporting support for Quality, Utilization, Regulatory, Operations, and Performance Improvement initiatives.
• Design and develop data-driven tools that support self-directed decision-making.

Benefits

• Health, dental, prescription, and vision coverage for full-time and part-time employees.
• Short-term and long-term disability insurance, accident insurance, and life insurance.
• Tuition reimbursement.
• Referral bonuses.
• Accrued earned time for full-time and part-time employees.
• 403(b) retirement plans with employer contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior