Senior Retirement Analyst, Center of Excellence

Fidelity•Boston, MA
•$80,000 - $153,000

About The Position

The Senior Retirement Analyst will manage manual and non-automated calculations for multiple Defined Benefit (DB) clients, business reporting, contractual obligations, and internal scale and efficiency initiatives for assigned clients. The role owns many aspects of peer review and final approval, collaborates with cross-product and functional subject matter experts and other lines of business, and uses trends, issues, and business drivers to solve problems and make decisions. The position is part of Workplace Consulting’s Center of Excellence (COE), on the Historical Calc Team, and supports high-quality work and an exceptional customer experience in a fast-paced environment. Fidelity Workplace Consulting advises clients on domestic and global benefits, with services spanning benefits design, strategy, funding, communication, and delivery. The group serves clients ranging from Fortune 50 companies to tax-exempt organizations and Fortune 2000 companies. Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Current onsite expectations vary, and may evolve; the description does not specify the work arrangement for this particular role. The base salary range is $80,000–$153,000 per year. Depending on the position and eligibility requirements, the offer may also include bonus or other variable compensation. The application window closes when the position is filled or unposted. Fidelity will not provide immigration sponsorship for this position.

Requirements

  • At least 10 years of defined benefit experience working for a benefits consulting firm or plan sponsor.
  • Excellent mathematical and analytical skills.
  • Exemplary critical-thinking and problem-solving skills.
  • Ability to balance and prioritize multiple projects in a fast-paced environment while meeting applicable client service-level agreement standards.
  • Ability to work within budgeted timeframes to maintain client profitability without sacrificing quality.
  • Experience working directly with, or personally programming, DB calculation algorithms in Excel or other pension administration software applications.
  • Ability to query, modify, set up, and review test cases used to test pension administration systems.
  • Resilience, initiative, ownership, and strategic thinking in fast-paced and ambiguous environments.
  • Strong written and verbal communication skills.
  • Experience in leadership roles requiring vision, accountability, and the ability to inspire and mobilize others.

Nice To Haves

  • Entrepreneurial and creative approach to problem-solving and finding innovative ways to add value.
  • Collaborative approach that values diverse perspectives and builds trust and shared success.
  • Resourcefulness and organization when managing multiple priorities.
  • Proactive curiosity and interest in seeking learning opportunities and continuous improvement.
  • Comfort navigating ambiguity through adaptability and strategic thinking.

Responsibilities

  • Analyze, perform, and review complex non-automated calculations manually, including historical service values and historical accrued benefits.
  • Complete client requests, prepare calculation summaries and explanations for participant inquiries, and analyze data and other complex issues.
  • Participate in DB administration special projects, including new client implementations, divestitures, mergers, and corporate actions.
  • Provide ad hoc manual calculation support for clients and plan participants.
  • Perform final quality reviews of work completed by other team members to ensure accuracy and high quality.
  • Read and interpret client plan documents, sample calculations, Summary Plan Descriptions (SPDs), plan provisions, and other documentation.
  • Manage business reporting, contractual obligations, and scale and efficiency initiatives for assigned clients.
  • Collaborate with cross-product and functional subject matter experts and other lines of business.
  • Make decisions and solve problems based on trends, issues, and business drivers.
  • Gather information from clients and third parties, frame questions, and identify possible scenarios under DB plans.

Benefits

  • Comprehensive health care coverage
  • Emotional well-being support
  • Market-leading retirement benefits
  • Generous paid time off
  • Parental leave
  • Charitable giving employee match program
  • Educational assistance, including student loan repayment
  • Tuition reimbursement
  • Learning resources for career development
  • Bonus or other variable compensation may be included depending on position and eligibility
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