Senior Retirement Analyst, Center of Excellence

Fidelity Investments•Boston, MA

7d•$80,000 - $153,000

About The Position

The Senior Retirement Analyst will manage manual and non-automated calculations for multiple Defined Benefit (DB) clients, perform business reporting, adhere to contractual obligations, and support scale and efficiency initiatives for assigned clients. The role owns peer review and final approval responsibilities and collaborates with cross-product and functional subject matter experts and other lines of business. The analyst solves problems and makes decisions based on trends, issues, and business drivers while delivering high-quality work and an exceptional customer experience. The position is part of Workplace Consulting’s Center of Excellence (COE), on the Historical Calc Team. Fidelity Workplace Consulting advises clients on domestic and global benefits and provides services spanning benefits design, strategy, funding, communication, and delivery. The group primarily serves Fortune 1000 companies and also works with clients ranging from Fortune 50 organizations to tax-exempt market and Fortune 2000 clients. Fidelity is transitioning to a full-time onsite working model through a phased rollout; onsite expectations vary by role and location and may evolve. Fidelity will not provide immigration sponsorship for this position.

Requirements

At least 10 years of defined benefit experience working for a benefits consulting firm or plan sponsor.
Excellent mathematical and analytical skills.
Exemplary critical-thinking and problem-solving skills.
Ability to balance and prioritize multiple projects in a fast-paced environment while meeting client service level agreement standards.
Ability to work within budgeted timeframes to maintain client profitability without sacrificing quality.
Experience working directly with or personally programming DB calculation algorithms in Excel or other pension administration software applications.
Ability to query, modify, set up, and review test cases used to test pension administration systems.
Experience actively gathering information from clients and third parties, framing questions, and covering possible scenarios under DB plans.
Resilience, initiative, ownership, strategic thinking, and a predisposition toward action and continuous improvement.
Ability to approach problems creatively and seek innovative solutions.
Ability to collaborate across teams, value diverse perspectives, and foster trust and shared success.
Ability to manage multiple priorities while remaining focused and organized.
Proactive curiosity and initiative to seek learning opportunities.
Comfort navigating ambiguity through adaptability and strategic thinking.
Strong written and verbal communication skills.
Leadership experience requiring vision, accountability, and the ability to inspire and mobilize others toward a common goal.

Responsibilities

Analyze, perform, and review complex non-automated manual calculations, such as determining historical service values and calculating historical accrued benefits.
Complete client requests, prepare calculation summaries and explanations for participant inquiries, and analyze data and other complex issues.
Participate in DB administration special projects, including new client implementations, divestitures, mergers, and corporate actions.
Provide ad hoc manual calculation support for multiple clients and plan participants in a fast-paced environment.
Perform final quality reviews of work completed by other team members to ensure accuracy and high quality.
Read and interpret client plan documents, sample calculations, Summary Plan Descriptions (SPDs), plan provisions, and other documentation.
Collaborate with cross-product and functional subject matter experts and other lines of business.
Support internal scale and efficiency initiatives for assigned clients and fulfill contractual obligations.