Senior Data Analyst - Center for Clinical Excellence - Full Time - Hybrid - Must be Local to Manchester NH

SolutionHealth • Manchester, NH

16h • Hybrid

About The Position

The Senior Data Analyst provides day-to-day analytical project and reporting support for organizational strategic priorities and Elliot Management System needs. The role develops analytics supporting system-wide healthcare delivery models and population health, including Accountable Care Organization models and shared savings programs.

As a member of the Center for Clinical Excellence, the Senior Data Analyst supports quality initiatives by identifying and developing process and outcome metrics; designing and redesigning processes and workflows; validating data; and collecting and analyzing data. The role supports organizational goals related to quality outcomes, efficient care systems, and patient experience. The analyst becomes an in-house expert on system databases and visualization tools and assists junior analysts in delivering key reporting products.

The position is hybrid and requires living within commuting distance of Manchester, New Hampshire. The stated schedule is Monday through Friday, 8 a.m. to 5 p.m.

Requirements

• Bachelor’s degree in analytics, computer science, engineering, public health, or a related field.
• Three to five years of analytics and/or quantitative work experience; healthcare experience is preferred.
• Strong data analytics and reporting experience.
• Advanced Microsoft product skills, including Excel and Visio; knowledge of Crystal Reports is required.
• Strong knowledge and experience with SQL, including queries, views, stored procedures, and table-driven dynamic SQL.
• Knowledge and experience with a data manipulation and analysis programming language such as R or Python, or similar.
• Knowledge and experience with EPIC EHR.
• Strong use of data visualization software such as Tableau or Microsoft Power BI.
• Demonstrated strong PC skills and proficiency with Microsoft Office, especially Excel.
• Problem-solving, troubleshooting, root-cause analysis, and analytical skills, with experience analyzing data for improvement, population health, and/or research.
• Excellent oral and written communication skills.
• Experience with medical terminology, including ICD-10, CPT, and other medical taxonomies used to identify or classify disorders, treatments, procedures, and medications.
• Ability to prioritize multiple projects, work independently and in a team, and handle complex assignments.
• Leadership skills, including the ability to learn, lead, coach, teach, and inspire.
• Professionalism and confidence, with the ability to interact effectively across clinical and business units and cross-functional areas.
• Customer-centric perspective, curiosity, humble inquiry, and a growth mindset.
• Ability to maintain confidentiality and uphold requirements related to sensitive information; understanding of HIPAA requirements and use of information for improvement.
• Working knowledge of hospital regulatory reporting and incentive programs, including CMS IQR/OQR, Value Based Purchasing, and Promoting Interoperability.
• Working knowledge of ambulatory reporting and quality programs such as ACO, Quality Payment Program, and HEDIS.
• Must live within commuting distance of Manchester, New Hampshire.

Nice To Haves

• Master’s degree in public health, healthcare administration, or another healthcare-related field.
• Certified Professional of Healthcare Quality (CPHQ) certification.
• Certified Health Data Analyst (CHDA) certification.
• Previous analytics or quantitative work experience in a healthcare setting.

Responsibilities

• Provide day-to-day support for analytical projects and reports addressing organizational strategic imperatives and Elliot Management System needs.
• Develop analytics supporting system-wide healthcare delivery models, population health, Accountable Care Organization models, and shared savings programs.
• Support quality initiatives by identifying and developing appropriate process and outcome metrics.
• Design and redesign processes and workflows, validate data, and collect and analyze data.
• Support organizational goals related to patient outcomes, efficient systems of care, and patient experience.
• Become an in-house expert on system databases and visualization tools.
• Assist junior analysts in delivering key reporting products.
• Present complex information effectively to a wide range of audiences.
• Prioritize and manage multiple projects and assignments, working independently and collaboratively.
• Take initiative to organize people, processes, and projects; learn, lead, coach, teach, and inspire.
• Maintain confidentiality and comply with requirements for handling sensitive information.

Benefits

• Health, dental, prescription, and vision coverage for full-time and part-time employees.
• Short-term and long-term disability insurance, accident insurance, and life insurance.
• Tuition reimbursement.
• Referral bonuses.
• Accrued earned time for full-time and part-time employees.
• 403(b) retirement plans with employer contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior