About The Position
The Senior Continuous Improvement Specialist leads and facilitates culture transformation, strategy deployment, and improvement projects across Elliot Hospital using improvement science and methodologies such as Lean and Six Sigma. The role helps the organization develop a learning culture and improve business and operational processes to meet patient expectations and increase quality of care. The specialist coaches, teaches, mentors, and inspires operational excellence while working with senior leaders, area leaders, and frontline teams. The role applies data-driven, scientific problem-solving and teaches continuous improvement methods. This is a mandatory hybrid position requiring the employee to live locally to Manchester, New Hampshire, with an onsite presence. The stated work shift is Monday through Friday, 8:00 a.m. to 4:30 p.m.
Requirements
- Bachelor of Arts or Bachelor of Science in Healthcare, Statistics, Informatics, Business, Engineering, or a related field.
- Lean/Six Sigma Black Belt or Master Black Belt certification, or advanced training and certification.
- At least 5 years of Continuous Improvement experience using advanced Lean tools.
- Proven team facilitation experience.
Responsibilities
- Lead and facilitate system-wide strategic improvement projects and initiatives to improve and redesign processes critical to quality and patient care.
- Engage senior leaders, area leaders, and frontline staff in applying Lean and Six Sigma principles and tools to eliminate waste, improve flow, and create value for patients and internal customers.
- Collaborate across the organization to assemble the appropriate team for successful end-to-end project implementation and sustainability.
- Use a data-driven approach, including developing key performance indicators and conducting data collection, monitoring, and analysis.
- Conduct and facilitate team meetings to align teams around A3 thinking, including current state, a defined and measured problem, target state, root causes, countermeasures, implementation goals, and project sustainability.
Benefits
- Health, dental, prescription, and vision coverage for full-time and part-time employees.
- Short-term and long-term disability insurance, accident insurance, and life insurance.
- Tuition reimbursement.
- Referral bonuses.
- Accrued earned time for full-time and part-time employees.
- 403(b) retirement plans with employer contributions.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
