(USA) Senior, Data Analyst

Walmart•Bentonville, AR

13d•$80,000 - $155,000•Onsite

About The Position

As a Senior Data Analyst on this team, with a focus on operations and technology, you will use operational knowledge, systems, and change management skills to strengthen operational master data and the processes and governance that surround it. This is not primarily a software development or back-office analytics role — it is a business-facing, technically fluent change agent role. Success in this role requires spending significant time with operational stakeholders, understanding how work is actually performed, identifying root cause, and guiding teams through changes to systems, processes, and master data. You will frequently step into situations where the problem is not clearly defined and there is no established procedure to follow: you will investigate, form hypotheses, partner with frontline transportation operators, translate technical findings into plain language, and guide people through the changes needed to fix the issue. Data and system configuration are tools you will use to diagnose problems and inform decisions — your primary value comes from critical thinking, curiosity, and your ability to build trust and influence stakeholders, not from writing code. The team is a change management team operating in a technical environment. We conduct strategic reviews of our transportation systems and operational unputs to find opportunities to improve the business through configuration changes and stronger governance processes. The work is process-oriented rather than strictly procedural — there often isn't a playbook, so team members are expected to investigate ambiguous problems, form hypotheses, and drive solutions independently. This is a highly customer-facing team: members regularly build relationships with operators who don't speak “technical,” translate complex concepts into operational language, and guide them through change. Success on this team requires high curiosity, managing stakeholder communications and relationships, strong initiative, and great critical thinking, balanced with enough technical fluency to understand how systems, data, and configurations support the operation.

Requirements

Demonstrated ability to operate effectively in ambiguity — investigating problems without a prescribed process or an obvious solution.
Strong stakeholder relationship-building skills, including proven experience working directly with nontechnical, frontline, or operational teams.
Proven ability to influence and drive change without relying on formal authority, and a history of identifying and solving problems no one asked you to solve.
Strong critical thinking and root-cause problem-solving skills, with comfort investigating, hypothesizing, and adjusting course as new information emerges.
Technical fluency with systems, data, and configuration (e.g., SQL, Tableau/Power BI, master data or ERP/TMS-type systems), applied in service of solving business problems rather than software development for its own sake.
Background in transportation/logistics operations, supply chain, continuous improvement, business systems analysis, process or industrial engineering, or master data governance is highly valued; this role is a better fit for people who came to technology through operations than for candidates with primarily backend, procedural software engineering experience.
Bachelor's degree in Business, Engineering, Statistics, Economics, Analytics, Mathematics, Arts, Finance or related field and 2 years' experience in data analysis, data science, statistics, or related field.
Master's degree in Business, Engineering, Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field.
4 years' experience in data analysis, data science, statistics, or related field.

Nice To Haves

Data science, data analysis, statistics, or related field, Master’s degree in Business, Computer Science, Engineering, Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field, Related industry experience (for example, retail, merchandising, healthcare, eCommerce), Successful completion of assessments in data analysis and Business Intelligence tools and scripting languages (for example, SQL, Python, Spark, Scala, R, Power BI, or Tableau)

Responsibilities

Partner directly with transportation operators to understand how work is actually performed and identify the root cause of operational issues.
Investigate ambiguous problems — where the issue, cause, and solution are not yet defined — and drive them to resolution.
Assess and improve operational master data, system configurations, and governance processes that support day-to-day operations.
Translate technical concepts and system behavior into language nontechnical, frontline stakeholders can understand and act on.
Lead change management efforts, influencing stakeholders and guiding teams through changes to systems, processes, and data without relying on positional authority.
Use data analysis and systems knowledge to validate hypotheses, monitor the impact of changes, and support decisions with evidence.
Conduct strategic reviews of systems and processes to proactively identify opportunities for operational improvement.

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.