Senior Data Analyst

University of Rochester

3d•$64,200 - $96,200•Onsite

About The Position

The Senior Data Analyst serves as the lead analytics, reporting, compliance, and business intelligence resource for River Campus Facilities operations and related University Facilities and Services (UFS) departments. Working closely with the Director of Asset Management, the role integrates and transforms complex operational, compliance, maintenance, customer service, inventory, procurement, and asset data into actionable intelligence for strategic decision-making, capital planning, regulatory compliance, Joint Commission readiness, and operational excellence. The analyst develops enterprise reporting, dashboards, KPIs, predictive analytics, and technology-enabled solutions, and contributes to implementation and ongoing operation of the Enterprise Asset Management (EAM) system. The position coordinates and supports regulatory compliance programs for facilities infrastructure, including inspections, testing, corrective actions, documentation, audits, and ongoing compliance monitoring. It also develops analyses and reporting that inform capital planning, asset lifecycle management, resource allocation, risk mitigation, and operational performance. The analyst works with Facilities Operations, Safety, Asset Management, Engineering, Medical Center stakeholders, and other UFS departments. The role designs and maintains BI dashboards, executive reports, scorecards, KPIs, and recurring or ad hoc reporting. It develops automated reporting solutions, workflows, applications, and scripts, and evaluates programming, artificial intelligence, and emerging technologies to improve business processes and decision-making. The analyst also supports EAM business processes, reporting, user adoption, training, and continuous improvement. The position leads and mentors student employees working on analytics, reporting, programming, and business intelligence initiatives; coordinates projects and work assignments; and provides technical guidance and professional development. Other duties may be assigned. The schedule is Monday through Friday, 7 a.m. to 4 p.m., with 40 scheduled hours per week. The job is full-time and based at 514 Intercampus Drive, Rochester, New York.

Requirements

Bachelor's degree in Data Analytics, Business Analytics, Information Systems, Computer Science, Statistics, Engineering, Facilities Management, Business Administration, Public Administration, or a related field, or an equivalent combination of education and experience.
At least 5 years of experience in data analytics, business intelligence, operational analysis, compliance, asset management, facilities operations, or a related field; equivalent combination of education and experience may be considered.
Ability to translate complex data into actionable insights.
Excellent verbal and written communication skills, including the ability to present complex information clearly and concisely.
Strong problem-solving skills and a strategic mindset.
Experience with data visualization tools such as Tableau, Power BI, or similar.
Strong understanding of statistical analysis and predictive modeling.

Nice To Haves

Master's degree in Business Analytics, Data Analytics, Information Systems, Business Administration, Public Administration, Engineering Management, or a related discipline.
Experience translating complex operational and business data into insights for strategic planning and decision-making.
Experience supporting regulatory compliance programs, performance improvement initiatives, audits, accreditation requirements, or operational reporting.
Experience with Joint Commission, Department of Health, OFPC, NFPA, CMS, OSHA, EPA, or other regulatory compliance programs.
Experience supporting EAM systems in facilities, healthcare, higher education, or a large institutional environment.
Experience with asset lifecycle management, capital planning, maintenance management, or facilities performance analytics.
Experience with SQL, Python, PowerShell, VBA, or other programming and automation technologies.
Experience using artificial intelligence, machine learning, automation, or advanced analytics tools to improve business processes and decision-making.
Strong analytical and project management skills.
Ability to integrate, analyze, and interpret large and complex datasets from multiple business systems.
Business intelligence, reporting, dashboard development, and data visualization skills.
Strong understanding of statistical analysis, performance metrics, and KPI development.
Ability to communicate technical and analytical concepts to technical and non-technical audiences.
Knowledge of regulatory compliance, audit processes, performance measurement, and operational improvement methodologies.
Ability to independently manage multiple priorities, projects, and deadlines.
Strong collaboration and relationship-building skills across operational and leadership teams.
Training or certification in data analytics, artificial intelligence, automation, programming, or related emerging technologies.

Responsibilities

Coordinate and lead analytics for regulatory compliance programs supporting facilities infrastructure and regulated assets.
Develop, maintain, and monitor compliance programs, inspection schedules, testing requirements, corrective actions, documentation, and performance metrics.
Support Joint Commission readiness, audit preparation, regulatory reporting, and continuous compliance monitoring.
Work with Facilities Operations, Safety, Asset Management, Engineering, and Medical Center stakeholders to identify compliance risks and track mitigation.
Integrate and analyze data from asset management, maintenance, procurement, inventory, customer service, compliance, financial, and operational systems.
Transform complex datasets into actionable insights for strategic planning, operational decisions, and performance improvement.
Develop analyses and models for capital planning, asset lifecycle management, resource allocation, risk mitigation, and long-term investment strategies.
Identify trends, opportunities, and performance gaps across River Campus and UFS.
Design, develop, and maintain BI dashboards, executive reports, scorecards, KPIs, and business intelligence solutions.
Deliver recurring and ad hoc reporting to support leadership decisions and departmental performance management.
Improve reporting through automation, standardization, data visualization, and BI best practices.
Partner with the Director of Asset Management and Asset Operations Manager on programs, standards, initiatives, and performance frameworks.
Analyze asset condition, maintenance, compliance, and lifecycle data to support capital planning, replacement strategies, deferred maintenance prioritization, and long-range investment decisions.
Establish performance metrics for asset reliability, system risk, compliance status, and operational effectiveness.
Support initiatives that improve stewardship, sustainability, reliability, and performance of University facilities assets.
Contribute to implementation and ongoing operation of the EAM system, developing reporting requirements, dashboards, analytics, and performance measures.
Collaborate with stakeholders to improve business processes, use system capabilities, and support EAM user adoption, training, and continuous improvement.
Develop automated reporting solutions, workflows, applications, and scripts to improve operational efficiency and data accessibility.
Use programming, artificial intelligence, and emerging technologies to automate compliance monitoring, reporting, and business functions; evaluate and recommend innovative technologies.
Lead and mentor student employees, coordinate projects and assignments, monitor progress, and provide technical guidance and professional development.
Support cross-functional initiatives involving Asset Management, Customer Service, Materials Management, Facilities Operations, Safety, and other UFS departments.
Perform other duties as assigned.