About The Position

As a Senior Data Analyst, Operations in Walmart’s Last Mile Delivery Performance & Operations, you will be the data backbone of real-time decision-making on OTD (On-Time Delivery) rate and Cancellations. In this fast-paced role, you’ll analyze live/historical metrics, develop dashboards and models, frameworks, and deliver actionable insights that directly influence last-mile delivery execution. You'll collaborate with complex cross-functional teams to solve problems at scale and help shape how Walmart responds to dynamic operational challenges. This is a high-visibility role built for analytical thinkers who thrive under pressure.

Requirements

  • 5+ years of experience writing complex SQL queries and building business intelligence reports using Tableau or Power BI.
  • Proven ability to define requirements, work with large datasets, and use data and metrics to generate meaningful business insights.
  • Comfortable working in a fast-paced, real-time environment; able to quickly adapt to changing priorities and support incident response with data.
  • Experience making data-driven business recommendations and influencing cross-functional stakeholders across operations, product, and leadership teams.
  • Effective communicator who can clearly explain analysis and insights to both technical and non-technical audiences.
  • Bachelor's degree in Business, Engineering, Statistics, Economics, Analytics, Mathematics, Arts, Finance or related field and 2 years' experience in data analysis, data science, statistics, or related field.
  • Master's degree in Business, Engineering, Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field.
  • 4 years' experience in data analysis, data science, statistics, or related field.

Nice To Haves

  • Data science, data analysis, statistics, or related field
  • Master’s degree in Business, Computer Science, Engineering, Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field
  • Related industry experience (for example, retail, merchandising, healthcare, eCommerce)
  • Successful completion of assessments in data analysis and Business Intelligence tools and scripting languages (for example, SQL, Python, Spark, Scala, R, Power BI, or Tableau)

Responsibilities

  • Analyze large datasets to identify performance trends, root cause analyses, and operational insights.
  • Generate recurring and ad-hoc reports to inform strategic decisions and daily execution.
  • Monitor real-time metrics and support incident response by identifying issues, escalating critical items, and partnering cross-functionally to drive resolution and communication.
  • Build and maintain models (e.g., forecast, capacity, or scenario planning) that support operational and business decisions, using tools such as SQL, Tableau, or Excel.
  • Design, build, and maintain dashboards that communicate performance clearly to business stakeholders, using tools such as Tableau.
  • Partner closely with operations managers, product teams, and field stakeholders to translate insights into coordinated actions.
  • Act as the data lead during live events, helping drive decisions that ensure delivery quality and customer satisfaction.

Benefits

  • Medical coverage
  • Vision coverage
  • Dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO (including sick leave)
  • Parental leave
  • Family care leave
  • Bereavement
  • Jury duty
  • Voting leave
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption expense reimbursement
  • Surrogacy expense reimbursement
  • Walmart-paid education benefit program (Live Better U)
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