Senior Data Analyst, Credit

BrigitNew York, NY
$125,000 - $150,000Remote

About The Position

Brigit is a holistic financial health company dedicated to helping everyday Americans build a brighter financial future. We offer transparent, fair, and simple financial products designed to benefit our members. We are recognized for our innovative work, including accolades from Built In, Fast Company, Business Insider, and Forbes. The Line of Credit product is a critical and emerging offering within Brigit's core business. This role will be instrumental in leading the analytics for this new product, focusing on driving product insights, designing and executing experiments, monitoring key performance indicators, and optimizing underwriting processes. The work performed in this position will have a direct and significant impact on the company's profitability. As a member of the Data & Analytics team, you will be embedded within the Line of Credit pod. Your daily responsibilities will include forecasting and monitoring profitability in collaboration with the Finance team, partnering with Data Science to evaluate predictive models, and assisting Engineering and Product teams in making informed decisions regarding underwriting and collections. The ideal candidate possesses strong analytical skills, relevant product domain knowledge in financial products, and a proactive, ownership-driven mindset that translates insights into actionable strategies.

Requirements

  • 4-6+ years in a product analytics or strategy role
  • Experience in a fast-paced consumer finance or fintech startup environment is strongly preferred.
  • Advanced SQL — you write complex queries from scratch and are comfortable maintaining data models. Exposure to Python or R is a plus.
  • Ability to synthesize often ambiguous problems into a hypothesis-driven data investigation to weave a story together. Ability to then present the story employing data visualization to improve stakeholder understanding and steer strategic initiatives.
  • Successful record of succinctly communicating qualitative and quantitative results in verbal and written communications for technical, business, and executive audiences.
  • Demonstrated capacity to manage collaborative relationships and assert influence without authority, particularly when working with product managers, design, marketing, and engineering teams.
  • Ability to break large projects into smaller pieces to meet deadlines and convert ideas into testable hypotheses and/or next steps
  • Ability to succeed in a fast-paced and often ambiguous work environment
  • Strong sense of intellectual curiosity about our users and products, balanced with humility, drive, and teamwork
  • Ability to thrive in a remote and sometimes ambiguous environment.

Responsibilities

  • Work collaboratively with the product pod to align on core metrics for the product and the levers to impact them
  • Become embedded with the product, design, and engineering teams to define key metrics, answer important questions, and influence the product roadmap
  • Improve the customer adoption, retention, and satisfaction through designing and executing product experiments to optimize customer experience and fit
  • Forecast and assess the business impact of new customer acquisition flows and designs, and any product enhancements
  • Forecast revenue (subscriptions, fees) and cost drivers (delinquencies, payment costs, etc.)
  • Design and optimize underwriting and collection strategies
  • Collaborate with Data Science to support the deployment and ongoing evaluation of predictive models that inform the risk profile of prospective customers and their ability to pay on an ongoing basis
  • Build monitoring dashboards to track model performance post-launch and surface when adjustments are needed
  • Translate model outputs into business-legible insights for stakeholders across product, finance, and leadership to influence product strategy and roadmap
  • Ad-hoc analysis for high-priority initiatives for leadership stakeholders

Benefits

  • Medical, dental, and vision insurance
  • Flexible PTO Policy
  • 401k plan
  • Paid Parental Leave
  • Physical and mental wellbeing benefits including Wellhub for access to virtual workouts and discounted gym memberships, and Headspace for covered virtual therapy sessions and unlimited on demand health support
  • Monthly reimbursements to use against wifi and cell phone bills
  • Annual reimbursement for Learning & Development
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