Senior Customer Asset Management Specialist
RBGlobal•Clinton, ME
About The Position
This role serves as a Subject Matter Expert (SME) for the Site Management team. As an SME, you will be the first point of escalation within the Customer Asset Management team when a Specialist encounters a complex situation requiring advanced troubleshooting. Issues are expected to be resolved quickly and effectively, with findings reviewed for potential process improvements by the Supervisor. This role will also provide coverage when the Supervisor is unavailable.
Requirements
- Subject Matter Expert (SME) for the Site Management team.
- Advanced troubleshooting skills for complex situations.
- Ability to resolve issues quickly and effectively.
- Capability to review processes for improvements.
Responsibilities
- Serve as the first escalation point for complex customer asset management issues.
- Troubleshoot and resolve advanced customer asset management situations.
- Review resolved issues for potential process improvements.
- Provide coverage for the Supervisor when they are unavailable.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Basic life insurance
- 401k plan
- 100% 401k match for the first 4% contributed
- 15 days of PTO per year
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
