Senior CRM Account Executive - Logistics

ServiceNow•Atlanta, GA

1d•Hybrid

About The Position

The Senior CRM Account Exectutive will oversee market success of ServiceNow's CRM products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.

Requirements

Currently located near Atlanta, GA
10+ years experience as an AE or full cycle specialist sales position
Must have expertise and demonstrated success selling to Logistics industry
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
7+ years knowledge on return on investment of specialty solutions area (CRM SaaS) to lead solution win
Full cycle AE experience: from demand generation to negotiation/close
Understanding of business sales processes

Nice To Haves

Travel required: 30-50%

Responsibilities

Support the strategy and solution win for specialty solution areas depending on engagement model.
Support territory strategy and planning to improve vertical agreement, account use case targeting and execution.
Provide input to AE during the account planning process based on territory strategy and recommendation.
Ensure recommendation to territory strategy and account planning is aligned with Now Value principles.
Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model.
Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle.
Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes.
Champion diversity and belonging to contribute to an open and inclusive environment.