Senior Crime Analyst, Intelligence & Enforcement

Government of Alberta•Calgary, AB

4d•CA$82,168 - CA$107,710•Hybrid

About The Position

The Consumer Investigations Unit (CIU) is looking for an Intelligence Analyst to provide specialized intelligence analysis that helps identify consumer threats, support enforcement priorities, and inform province-wide decision-making. This role offers the opportunity to contribute meaningful insight to complex, sensitive, and high-impact consumer protection work across Alberta. The Consumer Investigations Unit (CIU) of Service Alberta & Red Tape Reduction administers the Consumer Protection Act (Act) and its related regulations, as well as other legislation designed to promote a fair marketplace by establishing a minimum standard of conduct in respect of the marketing and sale of goods and services in Alberta.

Requirements

A four-year bachelor’s degree in criminology.
4 years progressively responsible related experience or equivalent.
Sound judgment and discretion to manage complex, sensitive, and politically significant information that may affect the Ministry, regulated parties, stakeholders, and the public.
Strong communication skills to prepare clear intelligence products, explain complex findings, and support diverse audiences with accurate and timely information.
Relationship-building skills to establish trust with management, investigators, external counterparts, and stakeholders in settings that may involve challenging or adversarial interactions.
Critical thinking and problem-solving abilities to interpret complex information, assess emerging issues, and develop practical solutions where precedent or ready-made approaches may not exist.
Adaptability and resilience to respond to competing priorities, short timelines, changing marketplace trends, and province-wide operational needs.
Professionalism and integrity to demonstrate Alberta Public Service values in interactions with the public, partners, and stakeholders.

Nice To Haves

Working Knowledge of relevant software (I2, Microsoft Office) and supervisor communication skills
Considerable knowledge of research, statistical and analytical practices, procedures, methods and techniques.
Sound knowledge of the criminal justice system and related experience, preferably in a policing environment.
Experience preparing and presenting comprehensive reports, assessments, summaries, and recommendations for varied audiences.
Knowledge of regulated industries, including areas such as construction, home inspections, auctions, collections, payday loans, loan brokering, credit reporting, employment agencies, and energy marketing.
Familiarity with enforcement partners and related agencies, including RECA, RCMP, Industry Canada, the U.S. Fair Trade Commission, postal authorities, and consumer protection associations.
Understanding of natural justice, case law, common law, consumer protection legislation, and the changing marketplace.
Demonstrated ability to negotiate, influence, resolve conflict, consult internally and externally, and support program or project development.

Responsibilities

Conducting behavioural, spatial, temporal, trend, and pattern analysis to identify consumer-related risks, threats, and enforcement priorities.
Accessing internal and external databases, open sources, and advanced analytical tools to gather and interpret consumer and criminal intelligence information.
Developing strategic intelligence packages, association charts, timelines, event-flow products, threat assessments, operational assessments, and recommendations to support prevention, education, and enforcement action.
Identifying intelligence gaps, investigative challenges, relationships between information sources, and opportunities to strengthen investigative strategies.
Providing statistical summaries, explanations, guidance, and subject matter expertise to support management and operational decision-making.
Liaising with internal CIU teams, CPAO stakeholders, external partners, and enforcement agencies to coordinate intelligence sharing and analytical support.
Protecting the privacy of individuals by ensuring work is conducted in accordance with the Freedom of Information and Protection of Privacy Act.
Participating in investigations on a limited and secondary basis, including gathering evidence, interviewing parties, examining records, preserving evidence, and supporting enforcement recommendations.
Building effective relationships with law enforcement partners, government representatives, regulatory stakeholders, and other jurisdictions to support the Ministry’s mandate and enhance CIU operations.