Senior Credit Risk Manager

Nelo•New York, NY

19h•Hybrid

About The Position

At Nelo, the Senior Credit Risk Manager will have full ownership of credit policy, a responsibility that typically goes through a committee at other companies. Nelo is a profitable and growing consumer fintech and e-commerce platform in Mexico, with over $500MM in annualized GMV and $80MM in annualized revenue. The company's mission is to increase consumers' buying power in Latin America by building an AI-native platform powered by credit. Nelo has secured over $40M in venture capital and a $100M asset credit facility. The role involves setting and iterating on approval/decline rules, line assignment, pricing, and loan duration policies for a portfolio of Mexican consumers. The manager will be expected to write SQL, run experiments, and implement changes directly impacting gross profit, with specific targets such as modeling portfolio resilience, closing cohort variance gaps, and generating significant gross profit gains. The team is lean, comprising about 60 people, and prides itself on velocity, intellectual rigor, and efficiency, with offices in Mexico City and New York City.

Requirements

Worked in Mexican consumer credit, specifically with short-term, unsecured, revolving products such as credit cards, BNPL, department store credit, or installment loans.
Understands how this type of portfolio behaves from direct management experience.
Has used bureau data to implement changes, including building analysis, finding signals, and altering underwriting rules.
Has experience working at both a bank and a fintech, demonstrating strong credit fundamentals and the ability to move quickly.
Possesses a useful paranoia regarding risk, digging deeply to understand the exact reasons for loss movements.
Is willing to push back when data contradicts leadership's views and accepts similar pushback without defensiveness.
Is self-sufficient and does not require an analyst to pull data.
Is comfortable operating in an environment where processes are still being built.

Responsibilities

Set and iterate on approval and decline rules, line assignment, pricing, and loan duration policies for a portfolio of Mexican consumers.
Write your own SQL.
Run your own experiments.
Make changes that show up in gross profit.
Model portfolio resilience in month one.
Close cohort variance gaps by month three.
Generate a 1pp gross profit gain by month four.
Produce $1MM in cumulative gross profit through credit policy changes within a year.
Own the analysis of bureau data (Círculo and Buró) at the field level, including past due flags, account history, and product-type nuances.
Convert bureau data analysis into underwriting policy changes.
Design controlled experiments on approve/decline decisions, line sizing, and pricing.
Write the spec for experiments.
Track P&L impact of experiments.
Model what the portfolio looks like under a 100% increase in losses and present a path to maintaining gross margin within the first month.
Use tooling (code and agents) to multiply output before asking for headcount.

Benefits

Full ownership of credit policy at a profitable, fast-growing fintech with real lending economics
Competitive compensation
Equity with 1-year cliff
Performance bonuses
Medical insurance (GMM) 100% covered for you, 50% for dependents
Unlimited PTO
Extended parental leave (12 weeks fully paid for primary caregiver, 4 weeks for secondary)
Nelo Time Leverage Program — monthly budget for AI tools and freelance support, no approval needed
Nelo Sabbatical Program — 4 weeks fully paid at every 4-year mark
Relocation support if applicable
A lean, high-performing team that moves fast and measures what matters
Office perks — Roma Norte office with breakfast twice a week, snacks, drinks, secured parking, late-night dinner and ride home covered if you're working past 8 pm.