Senior Creator Success Manager

Razer Inc. • Irvine, CA

8d • $81,822 - $136,370 • Onsite

About The Position

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Requirements

• 5+ years of hands-on creator partnerships, talent management, influencer campaign operations, or creator sourcing at an agency, platform, media company, or creator network.
• Documented success sourcing and booking high-quality US creators and working directly with major talent agencies, influencer agencies, managers, and independent creators.
• Exceptional negotiator who can close fair, commercially sound creator deals quickly under fixed budgets, margin constraints, and demanding campaign timelines.
• Proven ability to manage high-volume, overlapping campaigns from roster development through live or published delivery without losing control of details or relationships.
• Expert knowledge of Twitch, YouTube, TikTok, and Instagram creator formats, audience signals, brand safety, FTC disclosure, usage rights, paid amplification, whitelisting, and exclusivity.
• Calm, direct, service-oriented communicator with strong creator judgment, meticulous operating habits, and the ownership mindset to solve problems before they threaten delivery.
• BA/BS degree in marketing, communications, media, business, or a related field, or equivalent creator-industry experience.

Responsibilities

• Build and maintain a deep, current network of US creators, talent managers, influencer agencies, and creator representation firms across Twitch, YouTube, TikTok, Instagram, and emerging platforms.
• Translate client briefs, budgets, audience requirements, and campaign objectives into high-quality creator rosters using content fit, audience data, geography, brand safety, performance, and creative potential.
• Lead creator outreach, rate discovery, negotiation, and booking; secure competitive terms covering fees, deliverables, timing, usage, exclusivity, whitelisting, makegoods, and cancellation while protecting campaign margin and creator trust.
• Own the creator workstream from verbal commitment through contracting, onboarding, briefing, asset and tracking-link delivery, setup calls, scheduling, approvals, go-live, posted content, makegoods, and final documentation.
• Run multiple simultaneous campaigns with precise control of creator status, rates, deliverables, dates, approvals, rights, content links, invoices, and payment dependencies in the campaign tracker or CRM.
• Monitor live and published creator content for readiness, disclosure, brand safety, technical execution, and quality; resolve logistics, scheduling, creative, and compliance problems quickly and escalate material risk early.
• Partner with Brand Sales, Integrated Marketing, Campaign Management, Legal, Finance, and Analytics to validate feasibility, build accurate budgets and rosters, and deliver campaigns that meet client commitments.
• Act as a trusted creator advocate and internal expert, giving direct feedback, protecting long-term relationships, identifying repeat-booking opportunities, and raising the operating standard for creator-facing work.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior