Senior Creative QA Specialist

inBeat Agency

13h•Remote

About The Position

This is inBeat's first dedicated QA hire. You'll build the function from the ground up — designing the review processes, running the day-to-day checks, and over time scaling the practice beyond a single person. The brief is simple: nothing outbound goes to a client or a platform without a clean pass through QC. The work matters because the mistakes it prevents are the ones that quietly erode trust. A CTA placed where Facebook's button covers it. A caption that crops behind TikTok's UI. A claim on a pet health campaign that drifted from "supports" to "cures" between draft three and final delivery. Small things. Compounding consequences.

Requirements

Significant hands-on QA, proofreading, or compliance experience in an agency, regulated industry, or high-volume creative environment
A working knowledge of regulatory frameworks for at least one compliance-sensitive category (FDA, FTC, pet health, supplements, finance, or similar)
Sharp eye for brand standards — logos, colour, typography, tone of voice — across multiple clients held in parallel
Strong working knowledge of platform specs across Meta, TikTok, YouTube, and the static and video formats they accept
Proven ability to build process from scratch: SOPs, checklists, review templates, claim libraries
Comfortable with high volume and tight turnaround without letting standards slip
Clear, constructive communicator — able to flag issues without slowing the work down or putting people on the defensive
Highly organised, systematic, and able to hold multiple Tier 1 accounts in your head at once

Nice To Haves

Experience writing or refining brand voice and tone guidelines
Familiarity with project management tooling and how QA hands off cleanly to PM
Experience onboarding or coaching junior QA or proofreaders
A background in copy or editorial — the kind that catches the drift before it shows up in a claim

Responsibilities

Be the last line of defence on outbound creative — copy decks, scripts, captions, assets — before any of it reaches a client or goes live, ensuring accuracy, brand compliance, regulatory claims, and platform specs.
Partner with Valen to build a tiered client framework (low, medium, high compliance) and apply rigorous claim-checking on regulated work (pet health, supplements, and other categories where the difference between "supports" and "cures" isn't semantic, it's legal).
Maintain claim libraries, do-not-say lists, and approved phrase banks for each Tier 1 brand.
Check logos, colour, typography, and tone of voice against each client's guidelines.
Keep brand standards summaries live for the top accounts.
Develop a system for QA, including checklists, review templates, SOPs, and pre-flight checks by output type.
Track error patterns, report trends to leadership monthly, and recommend workflow changes.
Work across creative, strategy, account management, and PM, acting as a calm, constructive voice.
Help coach junior QA or proofreaders as volume grows and define the QA support layer.